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Can't view Services Properties in Administrative Tools

Posted on 2004-08-24
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Last Modified: 2010-04-12
Hi,

We're disabling a few services on a Windows 2000 Server machine and after disabling a few we've found we can no longer open any of the properties for ANY of the services.  Even after rebooting and logging in under a different administrator account, we still can't view the properties for the services (running or not running).

Any ideas why?

Thanks for your help!

-Beau
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Question by:bschilz
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Yan_west earned 500 total points
ID: 11883031
As per a newsgroup post:

If you have disabled RPC, then this could be the problem.  For more information on
RpcSs (Remote Procedure Call (RPC) Service) and Service Properties Sheets not
displaying, see the following Microsoft Knowledge Base Article:

259733 - How to Troubleshoot Service Startup Permissions
http://support.microsoft.com/?scid=259733

To reset RPC, and the other Services that are set to Automatically start when booted
to Safe Mode, back to the default Startup type of Automatic:

- Start the Registry Editor (Regedit.exe)

- Navigate to the following registry key, and then all five of the subkeys listed,
double-click the REG_DWORD "Start" value entry, and in the "Value data:"
box enter:  2

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\

dmserver
EventSystem
PlugPlay
RpcSs
WinMgmt

NOTE: Do not set dmadmin (the Logical Disk Manager Administrative Service) startup
type to 2 (Automatic) as this causes a number of undesirable symptoms.  For more
information, see the following Microsoft Knowledge Base Article:

307309 - The Logical Disk Manager Administrative Service Hangs While It Is Starting
http://support.microsoft.com/?scid=307309

After resetting the registry values for the above services reboot into Safe Mode.
Most likely the Services Properties sheets will now display and you will be able to
reset the other Services back to the previous settings.

NOTE: If you do not have an "Export List" of your previous Service settings, the
following Microsoft Knowledge Base Article (section Disabling Third-Party Services),
has a table listing core operating system Services Start Mode defaults.

281770  - How to Perform Clean-Boot Troubleshooting for Windows 2000
http://support.microsoft.com/?scid=281770

And next time, before reconfiguring your services, I recommend that you:

- Open services.msc > [Menu bar] Action > Export List... and save this file so that
you have a list of the installation default settings.

- Read up on the subject.  Here are some links.

Windows 2000 Services Tweak guide
http://www.3dspotlight.com/tweaks/win2k_services/print.shtml
COMMENT:  I highly recommend thoroughly reading this comprehensive guide before
tweaking any services.

Windows 2000 Professional Services
http://www.blkviper.com/WIN2K/servicecfg.htm
COMMENT: Another very helpful site.

Glossary of Windows 2000 Services
http://www.microsoft.com/windows2000/techinfo/howitworks/management/w2kservices.asp
COMMENT:  Microsoft's Alphabetical list with summaries for all; some have general
information on how each service is related to functioning of the operating system and
describes the major effects of disabling each service.

263201 - Default Processes in Windows 2000
http://support.microsoft.com/?scid=263201
COMMENT:  Processes, as viewed in taskmgr.exe, that run by default in Microsoft
Windows 2000.
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