Question Title: PCL XL error with PCL 6 on HP 3300 have tried PCL 5e already , graphics dont print..

Posted on 2004-08-24
Medium Priority
Last Modified: 2013-12-15
Hi , im getting the following while printing a graphic rich word document:(document is 10mb made up of 20 pages and many images)

Any idea whats going on?


Using PCL5e I get:

text is fine but images are half printed or not at all...

Using PCL 6 I get:::
PCL XL error

Subsystem: Image

Error: Extra Data

Operator: ReadImage

Positon: 239

PCL XL error

Subsytem: KERNEL

Error: illigal Tag

Operator: 0x2d


PCL XL error

Subsystem: KERNEL


Operator: Text

Using Postscript:

A fraction of the cover page printed and then an all new error message on the second page-

ERROR: undefined




I searched in Google to find a few things that pointed at an issue with images in the doc , but instead of going back to our marketing dept and asking them to resize all images , is there anything that can be done from a software point of view??????

Thanks again!!!
Question by:sgriffin
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3

Expert Comment

ID: 12056050
what is the personality on the printer set to?

try forcing it to postscript and then try printing via the ps driver..

Author Comment

ID: 12224789
Tried usin postscript and get same problem....

Author Comment

ID: 12422622
any more ideas?

Author Comment

ID: 12602953
Any other ideas?
LVL 16

Accepted Solution

DansDadUK earned 800 total points
ID: 12741397
The PCL XL errors, the PCL5 quality, and the PostScript errors, are all symptomatic of the print stream being corrupted.

PCL6 (aka PCL XL) and Postscript are particularly sensitive to corruptions, as they are both very structured languages, and report inconsistencies and corruptions; with PCL5 the printer will just soldier on doing the best it can.

Possible causes of such corruption include:

For parallel-port connected printer; check cable (should be 1284-compliant, and ideally not more than 3 metres long); check connections; check port type (ECP/EPP/etc.).

For Network-connected devices: check cables/routers/switches; increase network timeout value (especially if busy network).


Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
This article shows how to get a list of available printers for display in a drop-down list, and then to use the selected printer to print an Access report or a Word document filled with Access data, using different syntax as needed for working with …
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question