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Symantec AV client import

Posted on 2004-08-24
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I recently built a server dedicated to antivirus deployment.  We have an old server running the Symantec System Center Console which is to be used for other things.  I am trying to export the list of clients and servers from the old server to the new antivirus server.  I see options to export the list as a .txt file but am unable to import the list to the Center Console on the dedicated server.  I have tried to deploy the client install across the network many times but I don't see all of the clients on the new server.  I have also assigned the new server primary status.
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Question by:migrator
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by:Debsyl99
ID: 11884307
Hi

Just clarifying what you're asking really - are you wanting to move clients and servers from one managed server to another? - so virus defs are retrieved from the new server as opposed to the old server? Presumably you have both servers listed within the same server group?

Deb :))
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Debsyl99 earned 1000 total points
ID: 11884686
Oh and what's your version of Symantec CE?
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by:migrator
ID: 11885373
Debsyl99,

Absolutely spot on there.  I received links form Symantec but the steps they suggest are confusing.  

migrator
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by:Debsyl99
ID: 11885551
Just need to know your version of CE?

Doing this though is fairly easy - did it recently within my organisation: Here's the link I used:
Moving Symantec AntiVirus Corporate Edition 8.x clients from one parent server to another
http://service1.symantec.com/SUPPORT/ent-security.nsf/9d94c8571a91ba4788256bf3007f62b5/340e87b13c159dd188256d13007682b0

On your new server you need to locate the grc.dat file usually in vphome folder on that server (if windows). Then this needs copying to a specific location on the client depending on that client:
ie
"Where to put the Grc.dat file on the client
Copy the Grc.dat file to the appropriate folder for your (client's) operating system.
Windows 98: The default folder location is C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\.
Windows NT: The default folder location is C:\WinNT\Profiles\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\.
Windows 2000/XP: The default folder location is C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\.
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Note: On Windows 2000/XP, the directory "Application Data" (C:\Documents and Settings\All Users\Application Data) is hidden. For instructions on configuring Windows Explorer to display hidden directories, see the document How to show hidden files and protected operating system files in Windows."

Once the new grc.dat file is in place, the client should now be listed as a managed client of your new server group,

Let me know if you have any problems,

Deb :))
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