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Netterm Won't Print

We use a Netterm over a VPN to connect into our billing software. Their technicians at that company have not been able to figure out what is wrong. I am using a Samsung ML-1740 Monochrome Laser Printer with the latest driver on the Internet running on Windows 200 Pro. Netterm will not print using the RAW process or EMF. It will print under the TEXT process but the page takes up three pages instead of one. It use to print fine before the computer crashed but since we have reinstalled the program it hasn’t worked. I have tried uninstalling all printers. I went into the registry and removed all printers then reinstalled. I have also reinstalled Netterm. The printer works with all other software so far. I have tried both USB and LPT1 Connections but the same thing happens. If you have any suggestions I would appreciate it.
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sleeping410
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sleeping410
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hdhondtCommented:
If I understand correctly, terminal programs like Netterm do not control the printing. Instead they request a printed output from the host computer. The host sends the print commands to Netterm, which simply passes them on the port handler in the driver - the higher levels of the driver do not get involved. Hence Netterm does not control the formatting of the print - that is all done on the host, which is presumably a unix server.

In other words, your formatting problem is most likely caused by some setting in the billing software, not in Netterm.
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hdhondtCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave a recommendation in the Cleanup topic area that this question is:
Accept hdhondt
Any objections should be posted here in the next 4 days. After that time, the question will be closed.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

hdhondt
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