Solved

user accounts application would not start

Posted on 2004-08-24
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Last Modified: 2012-05-05
Hi:
I ghosted my winxp pro as a backup and both drives work fine. Now I wanted to set the password on the ghosted drive to be my default password so that when I need to use it I know what the password is. when I click start\setting\control pannet\user accouts it crashes and gives me the following message:
"Microsoft (R) HTML Application host has encountered a problem and needs to close.  We are sorry for the inconvience"
Can any body tell me how can i open user accounts window to manage my user accounts. thanks
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Question by:dhamijap
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12 Comments
 
LVL 10

Expert Comment

by:dis1931
ID: 11888381
Try Start --> Run --> Compmgmt.msc --> Click OK --> From here you should be able to access users and reset passwords etc...
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Author Comment

by:dhamijap
ID: 11888393
dis1931:
I can also open this window by right clicking on my computer and manage then users but it does not have what you get when you go throu start\setting\control pannet\user accouts. Please try this on your computer and then let me know if there is any other way
dhamijap
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LVL 10

Expert Comment

by:dis1931
ID: 11888416
what specifically are you trying to do that you can't...you mention a ghosted drive and then user accounts...not sure what you are trying to do....all user account manipulations can be done through the compmgmt or by right clicking on my computer and going to manage which brings up the same window.  What are you trying to manage?...please specify as I'm unsure of what exactly you are trying to accomplish...If so I can figure out how else to do it...or is the issue that you just want that screen to come up and it won't?
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Author Comment

by:dhamijap
ID: 11888520
Ok I am set up as Administrator user. i have a password. I want to start my windows with out the password. same thing i want to do for another user I have set up.
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LVL 10

Expert Comment

by:dis1931
ID: 11888552
So you want to have blank passwords for yourself and another user?  You can do this from compmgmt.  Either that or i am not understanding what you are trying to do
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LVL 3

Expert Comment

by:bmhydro420
ID: 11888814
try typing lusermgr.msc and change it there or go to control panel and choose user accounts from there
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LVL 3

Expert Comment

by:bmhydro420
ID: 11888824
didnt notice you tried that last one try running nusrmgr.cpl from the run command also
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Author Comment

by:dhamijap
ID: 11891469
I tried nusrmgr.cpl it brings the same window which I do not want. I am at work and have the same XP pro here. So I tried lusermgr.msc and it says cannot find the file.
But here is new info. when i try to open user accounts via start\CP\setting\user accounts it opens the similar window as right click on my computer\manage\users and groups\user. I mean it is difficult for me explain which GUI window i am looking for for user setups.

Last night before sleeping I reghosted my drive (Drive to Drive) and in the morning It still crashed when I start\CP\setting\user accounts . How about if i say that this is my problem that it would not open start\CP\setting\user accounts window. I wish I could paste a picture here. If you have anything let me know but I will try when I get home at about 5pm Eastern Time
dhamijap
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Accepted Solution

by:
dhamijap earned 0 total points
ID: 11916402
Hi:
I have resoleved it myself and here is the solution. I ran REGCLEAN.EXE uitilty provided by Microsoft. I took about 7-8 runs before it cleaned the coputer for orphan dlls etc. And now my user accounts works fine. I will also suggest for the next person to empty out the recycle bin as well before running REGCLEAN.EXE.

Since I did not get a good answer I will ask to delete this question
Dhamijap
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Author Comment

by:dhamijap
ID: 11916434
Thanks for those who tried to help me. dhamijap
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