Solved

Various hardware related problems disks in compatibility mode doesn't sense new hardware

Posted on 2004-08-25
3
163 Views
Last Modified: 2012-05-05
Specs:
Dell Dimension XPST7r  PIIIE  700MHZ 385MG RAM WIN98SE

All sorts of seemingly unrelated problems suddenly emerged on my customers Desktop perhaps 2 months ago.
When the system boots there's a broad dark band across the middle of the monitor.  This happens both using his monitor and mine.
NVDIA GEforce 256 AGP Dell video card.  I upgraded the driver and it still does this.
Message "EMM386 not installed."  
I eventually tried selective startup without either the autoexec bat or config sys coming up at boot.  No difference.    
Looking under performance it says:  Disks Running in compatibility mode
                                                     Drive C is running in Dos compatibility mode (something like this.)
I put in an ethernet adapter and plugged in a cat5 cable.  The little green light on the adapter lights up, but at boot the system doesn't recognize there's a new device out there.
Tried several scanreg /restores
Tried the system file checker
Ran Adaware,  Spybot, and hijack this.  Found some stuff, but it didn't make any difference.

Any ideas?
Thanks,
Al
 
0
Comment
Question by:alanlsilverman
3 Comments
 
LVL 31

Accepted Solution

by:
rid earned 250 total points
ID: 11890388
The dark band is probably a video card issue. If you try different resolutions - does that make any difference (band gets narrower or broader)?

Do you know if the "DOS compatibility" thing is in fact a new issue?

You could try resetting CMOS or choosing a BIOS option for "Configuration Refresh" or similar, to ensure BIOS Plug-'n-Pray gets some help. Verify that BIOS is set for using PnP O/S!

Win 9X uses win.ini or system.ini for loading EMM386.exe (I think). Or it may be in the autoexec.bat... Did the EMM386 issue appear after the NIC was installed or before?
/RID
0
 
LVL 69

Assisted Solution

by:Callandor
Callandor earned 100 total points
ID: 11891930
"DOS compatibility" mode sounds like Windows is not in full protected mode, which may be due to the fact that there are other errors which need to be resolved.  EMM386 was an extended memory manager used in Win 3.1 and should not be needed for Win98.  You probably have a reference in autoexec.bat that expects a HIMEM.SYS reference in config.sys, so just comment it out.
0
 

Author Comment

by:alanlsilverman
ID: 11925902
Mentioning the video card made me think to just replace it and see what happens.  That took care of many of the problems.   I was glad to know that the emm388 wasn't critial, so I commented it out and put it out of my mind.  I think there may be some other more basic problems, as the Creative sound card was also dead, but at least I got the customer up and running on broadband, which was the point in the first place.  Now if I can only talk him into a new computer....
Thanks,
Al  
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

Suggested Solutions

No matter the version of Windows you are using, you may have some problems with Windows Search running too slow or possibly not running at all. Before jumping into how you can solve this issue, just know there are many other viable alternative deskt…
I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…
This video explains how to create simple products associated to Magento configurable product and offers fast way of their generation with Store Manager for Magento tool.

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now