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USB Device Unknown Epson C43UX Printer

Posted on 2004-08-25
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Last Modified: 2012-05-05
Hi, I have an Epson C43UX printer.

When I connect it to a WinXP machine, it finds it as a USB Unknown Device and Windows thinks this is right. (no warnings in device manager) If you go to device manager, properties, it says "No drivers installed"

When I connect it to a Win2k machine, it finds it as a USB Unknown Device and is marked with a yellow exclamation and in properties it says "No drivers installed"

Is this printer busted (seems to come on, feed the paper through and all that) or is there something else I can try?

Both computers have other USB devices which work (no printers -> mouse, scanner, camera, keyboard). I tried without the other devices (by itself) as well
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Question by:jinxster
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5 Comments
 
LVL 21

Expert Comment

by:wyliecoyoteuk
ID: 11897748
Have you tried downloading the driver from epson (the c42UX driver should work) and installing it?
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=14403&prodoid=21643927&infoType=Downloads&platform=Windows
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LVL 39

Expert Comment

by:hdhondt
ID: 12236387
No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
I will leave a recommendation in the Cleanup topic area that this question is:
Delete/No Refund
Any objections should be posted here in the next 4 days. After that time, the question will be closed.

PLEASE DO NOT ACCEPT THIS COMMENT AS AN ANSWER!

hdhondt
EE Cleanup Volunteer
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Author Comment

by:jinxster
ID: 12240545
Hi, sorry for my delay in reply, but I sent this printer to the manufacturer (Epson) (took a month) and they sent me a C45 back. So I guess its a factory problem.

Thank you all
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LVL 39

Expert Comment

by:hdhondt
ID: 12247325
Thanks jinxster. I'll change my recommendation to:
PAQ/Refund
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Accepted Solution

by:
Computer101 earned 0 total points
ID: 12270107
PAQed, with points refunded (125)

Computer101
E-E Admin
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