Brother 3820CN Wont Print Reds

I have a Brother printer and I just changed the cartridges twice and I stll cannot get it to print any reds all that comes out is yellow.
nlhess2003Asked:
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SheharyaarSaahilConnect With a Mentor Commented:
Hello nlhess2003 =)

If u have already tried cleaning print cartridges and cleaning them with the Printer Software Tool, and still this problem, then its a Clear case of Printer problem,,, take it to a near computer shop and ask them to check the places where u insert the cartridges.... and either they will tell u what is the problem or will clean them with the chemical they use to clean them !!!!

!! GOOD LUCK !!
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wyliecoyoteukConnect With a Mentor Commented:
It is the magenta head that is not working, try cleaning the copper contacts on the print cartidge holder.
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hdhondtCommented:
No comment has been added to this question in more than 21 days, so it is now classified as abandoned..
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Split SheharyaarSaahil & wyliecoyoteuk
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