We’re having problems with our HP 4000 series printers. We use Windows XP. With the latest PCL 6 driver the bottom 1/3 is cut off when a job prints. This occurs at random. Most jobs print successfully.
My attempt to resolve the problem was to use the PCL 5 driver. This solved the page cut off problem, but created a new problem. When our letterhead prints, the logo prints with a shaded background. Any ideas on how to resolve this issue?