kwaoc
asked on
No Dial Tone
Hi folks,
recently purchased a Sitecom external serial connection modem. Installed it etc and it installed no problem. Went to connect and nothing. Tried every check box combo and nothing. Reinstalled harddrive and still nothing. It lights up fine and query modem works ok, but cant connect. Took out the phone lead and plugged into a phone and the line works fine. I noticed that when the line is plugged into the modem and if I go to pick up another phone in the house, I get no dial tone on any of the phones. But when I unplug the cable from the modem, i get the dial tone back. I have insstalled it on win 95.
I also tried it out on win 2000 and getting exactly the same problem.
The lights flicker on it when querying and it seems ok. I tried to use phone dialler but couldnt dial out either. It seems the modem opens the port straight away. i also disabled wait for dial tone and nothing.
Please help!
Regards,
Kwaoc
ps Urgent!
recently purchased a Sitecom external serial connection modem. Installed it etc and it installed no problem. Went to connect and nothing. Tried every check box combo and nothing. Reinstalled harddrive and still nothing. It lights up fine and query modem works ok, but cant connect. Took out the phone lead and plugged into a phone and the line works fine. I noticed that when the line is plugged into the modem and if I go to pick up another phone in the house, I get no dial tone on any of the phones. But when I unplug the cable from the modem, i get the dial tone back. I have insstalled it on win 95.
I also tried it out on win 2000 and getting exactly the same problem.
The lights flicker on it when querying and it seems ok. I tried to use phone dialler but couldnt dial out either. It seems the modem opens the port straight away. i also disabled wait for dial tone and nothing.
Please help!
Regards,
Kwaoc
ps Urgent!
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ASKER
Just logged in now to check this message. Believe it ornot, I figured out what you just told me about an hour ago. You are absolutely correct as to what theproblem is. I realised this after actually taking a second to just check the cables! Of course I will award you the points as if I had of checked this last night I would have got the problem solved straight away.
Thanks for the help,
Kwaoc