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getting Outlook Express to recognize email on a USB drive

Posted on 2004-08-25
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Last Modified: 2010-04-08
I need to be able to keep my Outlook Express (thats right, Outlook Express, not Outlook) email on my USB (removable) hard drive.  Microsoft told me today that Outlook Express does not recognize my removable drive because the program is written to recognize only internal hard drives.  Surely there is some registry hack or other work around to solve this problem.  I really need to have my email on my USB drive.  Thanks.
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Question by:kitesurferdude
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by:sunray_2003
ID: 11898960
Have you tried to place all the DBX files in Thumb drive and checked ?

Go to Tools --> options --> Maintainence --> store folder and change the path to your Thumb drive .
Place all your DBX files there and check what happens .

SR
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Author Comment

by:kitesurferdude
ID: 11898989
Well, I don't know what you mean by "thumb" drive but I used the Store Folder you described (in Tools, Options, Maintenance) to try and change the path to my USB drive and it does not recognize it.  The "OK" button is greyed out.  It works fine however on both of my internal hard drives.  Its just that I really need to have it on a removable drive...
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by:sunray_2003
ID: 11898998
kitesurferdude,

Oops i thought you were talking about Flash drive. Now I see you got external hard drive.

Is the external hard drive got all files in it and does it work fine ?

In other words, can you put some Word DOC file in  it and open Microsoft word and browse to that location and open it ?

SR
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Author Comment

by:kitesurferdude
ID: 11899011
yes, the external drive has other files (Word, Excel, pdf files) and they work just fine.  it is a USB 2.0 drive so it is fast.  I just can't get Outlook Express to see it.
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by:sunray_2003
ID: 11899046
kitesurferdude,

I kind of incline to MS statement that OE may not recognise but i am yet to give up. researching on it . Meanwhile , can you put the DBX files in a Floppy or external zip drive and check if OE can recognise it .. This is just a test ..

What version of OE you have ? Make sure it is updated

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LVL 49

Expert Comment

by:sunray_2003
ID: 11899060
Also try this

First make a backup of your registry. close OE.

Navigate to this location
HKEY_CURRENT_USER\Identities\{F8BC1841-D213-44C8-AF8E-5D46DE841C20}\Software\Microsoft\Outlook Express\5.0

and look at the key "Store Root". click on it and click on "Modify"
Change the path to your external hard drive.
close registry editor

go to OE and check if OK would be able to be selected selecting external drive
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Author Comment

by:kitesurferdude
ID: 11899096
in reference to your first response my dbx files are 4.4 GB so they are far too large to put on a floppy and I do not have a zip drive.  

I found the following in a Microsoft Knowledge Base article:

IMPORTANT: If you change the location of the mail store to either a mapped drive or a removable drive, this action is not supported by Microsoft. In this case, use the procedure described in this article at your own risk.

MORE INFORMATION
To change the default storage location of both the Mail and the News folders:
Start Outlook Express.
On the Tools menu, click Options.
Click the Maintenance tab, and then click Store Folder.
Click Change, and then click the location where you want to store the Mail and the News folders.
Click OK four times.
On the File menu, click Exit.
Restart Outlook Express.

This did not work for me because the "OK" button was greyed out.  Clicking on it four times did not make any difference.

I will try the registry hack but let me ask a dumb quesion.  What is the easiest way to backup the registry?  Thanks.
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LVL 49

Expert Comment

by:sunray_2003
ID: 11899103
kitesurferdude,
> in reference to your first response my dbx files are 4.4 GB so they
> are far too large to put on a floppy and I do not have a zip drive.  

Try to create a dummy inbox.DBX file in zip drive and see if you can navigate through that store folder

Follow procedure here to backup windows registry
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/199762382617?OpenDocument&src=sec_doc_nam

SR
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Author Comment

by:kitesurferdude
ID: 11899178
dear sunray_2003

your registry hack worked beautifully.  THANK YOU!!!
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Expert Comment

by:sunray_2003
ID: 11899181
kitesurferdude,

Thanks for your nice feedback..

SR
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Accepted Solution

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sunray_2003 earned 250 total points
ID: 11899193
kitesurferdude,

Please close the question accepting the appropriate comment . Thanks
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Author Comment

by:kitesurferdude
ID: 11899197
no prob.  your response actually made the difference in whether or not I buy a notebook or a desktop computer tomorrow.  had I not solved this issue a notebook would not have been practical since I could not have used my external drive.  but now I can!  and I will probably go for the notebook (despite the nosebleed price!)  Thanks again!!  All the best!
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