Solved

Outlooks resolvers do not resolve.

Posted on 2004-08-26
4
229 Views
Last Modified: 2010-04-08
Guys,

I am having a rather peculiar issue with outlook.  I have a remote user, using a Cisco VPN client with Transparent Tunneling enabled that’s allowing IPSec over UDP.  She can connect into the network just fine as well as browse intranets, view internal shares, and practically do any thing but view email.  The strange thing if I go into the services of outlook and go to the properties of the Microsoft Exchange Server under the general tab the name of the server is there but not grayed out.  If I then put in the IP address of the server the IP address then resolves to the net bios name, her name then underlines and she is working just fine.  The user is having this problem every other day.  What can I do to fix this issue permanently?

Thanks for the help!
0
Comment
Question by:Drew Lake
  • 2
  • 2
4 Comments
 
LVL 2

Author Comment

by:Drew Lake
ID: 11902407
Title meant to say "Outlooks resolvers do not resolve".  Sorry for the typo.
0
 
LVL 13

Accepted Solution

by:
stefri earned 250 total points
ID: 11924936
Add the short name (netbios name) and IP address in
C:......\system32\drivers\etc\hosts
192.168.0.1 netbiosname
The netbios name of your exchange server is not known when connecting through VPN (DNS problem or Firewall configuration)
stefri
0
 
LVL 2

Author Comment

by:Drew Lake
ID: 11951765
Should I use #PRE?
0
 
LVL 13

Expert Comment

by:stefri
ID: 11956170
what do you mean by #PRE?
# is a comment in hosts file
stefri
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question