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Outlooks resolvers do not resolve.

Posted on 2004-08-26
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Last Modified: 2010-04-08
Guys,

I am having a rather peculiar issue with outlook.  I have a remote user, using a Cisco VPN client with Transparent Tunneling enabled that’s allowing IPSec over UDP.  She can connect into the network just fine as well as browse intranets, view internal shares, and practically do any thing but view email.  The strange thing if I go into the services of outlook and go to the properties of the Microsoft Exchange Server under the general tab the name of the server is there but not grayed out.  If I then put in the IP address of the server the IP address then resolves to the net bios name, her name then underlines and she is working just fine.  The user is having this problem every other day.  What can I do to fix this issue permanently?

Thanks for the help!
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Question by:Drew Lake
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4 Comments
 
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Author Comment

by:Drew Lake
ID: 11902407
Title meant to say "Outlooks resolvers do not resolve".  Sorry for the typo.
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stefri earned 1000 total points
ID: 11924936
Add the short name (netbios name) and IP address in
C:......\system32\drivers\etc\hosts
192.168.0.1 netbiosname
The netbios name of your exchange server is not known when connecting through VPN (DNS problem or Firewall configuration)
stefri
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Author Comment

by:Drew Lake
ID: 11951765
Should I use #PRE?
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Expert Comment

by:stefri
ID: 11956170
what do you mean by #PRE?
# is a comment in hosts file
stefri
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