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PST file corrupt - Scanpst "Not Responding" at repair.

Posted on 2004-08-26
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Last Modified: 2007-12-19
Long story short - before upgrading from Outlook 2000 to 2003, I was importing an archieved pst file to my outlook (before the upgrade) that pushed the file to 2.05gb, causing it to become corrupt (we still upgraded and are now running 2003). When we ran Scanpst at first, we could get through6 of 8 steps, then the program would quit. I was able to reduce the file size to 1.77gb and can get the Scanpst file to complete the process and show us that we have 57 errors on the file. When we hit "repai", Scanpst freezes and "not responding" shows up.

Is there a way to salvage the file. Do I need to do a system retore to essentially take off 2003 and do the work in 2000? All my contacts are on it, as well as recent e-mails that I need. Any help?
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Question by:mwatson999
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by:sunray_2003
ID: 11902681
Do you have issues only with that archived PST or even the regular Outlook.pst file ?

Are you able to view the data once importing the archived PST ? If yes, then backup the data that you want from there and remove that file. You can go to file --> data file management and check out the path of archive.pst and remove it from there

Also Try to compact PST and see if it would help

How to Compact Outlook PST and OST Files
http://support.microsoft.com/default.aspx?scid=kb;EN-US;289987

SR
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by:vet716
ID: 11913216
Hi mwatson999

In C:\Documents and Settings\%User Name%\Local Settings\Application Data\Microsoft\Outlook you will find your current PST file.

It is very possible that before any changes were made to this file that Outlook created a back up file on it's own, this would be a file named Outlook.bak in the same folder.

Compare the size of this file to that of the original PST to see if this may be a viable backup for the original PST.  If the size is comparable you can change the name of the current PST file, and rename Outlook.bak to Outlook.pst, and find a very simple solution to your headaches.
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by:mwatson999
ID: 11941857
Thanks for everyone'd help. I had to go off-line for a few days, but was able to get everything back. Not exactly sure how, but after a couple of system restores to various dates and scanpst's I was able to get the file to open, then delete the excess and back it up.

One thing I did learn was to archive frequently and delete everything that is not necessary. I advise anyone on Outlook to do the same.
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by:sunray_2003
ID: 12463805
mwatson999

please respond about your issue and what  problem you have currently so that we can guide you
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