Windows Server 2003 reboots every 120 minutes automatically

My Windows Server 2003 reboots every 120 minutes automatically.

Here are three things that are NOT causing the problem: virus, spyware, and scheduled tasks.

Here is one thing I suspect: a physically damaged hard drive after a lightning strike that got through two surge protectors and a lightning arrestor.

I know that I have not supplied enough information.  I do not know what to tell you unless someone asks.

Thank you very much!
judgehopkinsAsked:
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moduloConnect With a Mentor Commented:
PAQed with points refunded (500)

modulo
Community Support Moderator
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LucFEMEA Server EngineerCommented:
Hi judgehopkins,

check the event viewer for messages about the reboot, most likely it's caused by a BSOD error message (which you couldn't see as it's set to automatically reboot)
See if you can find a BCC code.

If you are near the server, you also might want to change the autoreboot function:
Right-click "my computer" => "properties" => "advanced" => "Startup and recovery" => uncheck "automatically reboot"

The next time, the server should hold still on the BSOD, post the full error code here.
Also, take a look at http://www.aumha.org/win5/kbestop.htm for possible solutions.

Greetings,

LucF
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judgehopkinsAuthor Commented:
How are things in the beautiful Netherlands!?

I will let you know in 120 minutes if this has worked, okay?

Thank you for your quick response!
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LucFEMEA Server EngineerCommented:
Nothing beautiful in the Netherlands today :o) Rain, storm etc :(

Good luck, let me know how it goes,

LucF
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judgehopkinsAuthor Commented:
If I follow your advice and turn off the auto reboot and the system does fail, will I be able to restart the server?

Thanks!
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LucFEMEA Server EngineerCommented:
Yep, only you'll have to cycle the power (press the power button on the server for four seconds to turn it off, then again to turn it on again)

LucF
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judgehopkinsAuthor Commented:
Unfortunately, after 120 minutes, the thing rebooted even after I followed all your advice.

I am getting a message now that says that the evaluation period for my server software has expired and the computer will shutdown in an hour.

I have a legal and paid-for copy of this software so I am at a loss as to why I am getting this message.
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judgehopkinsAuthor Commented:
I had an evaluation copy and then I bought and installed a full version licensed copy.  Microsoft said that you did not have to uninstall the evaluation copy but that you could install the full copy over the evaluation copy.  When I run winver.exe, it says that the copy expired 23 Aug 04 (i.e., 3 days ago).  If that were true, I would not even be able to start the computer again.
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Netman66Commented:
Did you Activate it after installing the Full version?

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Netman66Commented:
Did you run the full version and select Upgrade?
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LucFEMEA Server EngineerCommented:
>>Unfortunately, after 120 minutes, the thing rebooted even after I followed all your advice.<<
Now I can understand that... every two hours the licence is checked, but it seems like there is some problem with your licencing...
I'll see what I can find for you.

LucF
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judgehopkinsAuthor Commented:
Netman66 and LucF: I will try to find out the answers to your questions.  (My computer guru installed the update.)  

I am also having trouble getting on Experts Exchange because SpyBot is telling me that the site is trying to download Avenue A and Double Click spyware programs.

Thanks for your responses!
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LucFEMEA Server EngineerCommented:
>>I am also having trouble getting on Experts Exchange because SpyBot is telling me that the site is trying to download Avenue A and Double Click spyware programs.<<
I've heard this problem before... it's only tracking cookies though, you're probably a free user who has the green underlined advertizing thingies. Take a look here about how to get rid of them: http:Q_20751363.html#9449711 afterwards those problems should be gone.

LucF
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judgehopkinsAuthor Commented:
The problem was solved by reinstalling my legal version of the Windows 2003 server three times...another Microsoft Miracle!

Anyway, I will have to withdraw this question.  I appreciate NetMan66 and LucF's attempts to help....Thank y'all!
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LucFEMEA Server EngineerCommented:
>>reinstalling my legal version of the Windows 2003 server three times<<
Strange indeed :)

You can get this question closed by posting a note at http:/Community_Support/

Good to hear it's solved.

LucF
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judgehopkinsAuthor Commented:
Any objections should be posted here in the next 4 days. After that time, the question will be closed.


On 30 Aug 04, I withdrew this question because it had not been answered and I solved it myself.

My apologies if I did not withdraw it correctly, but it doesn't seem to me that any points should be awarded.
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harleyjdCommented:
I chose these 2 comments as a "split" as they may not have given you the full answer, but they surely attributed to your finding the solution. You are free to disagree, but please leave a detailed objection for the Moderator who comes along on the 18th, as it is up to him/her to decide what to do.

 Comment from Netman66
Date: 08/27/2004 03:02PM EST
ID: 11909951
      Comment       

Did you run the full version and select Upgrade?

 Comment from LucF
Date: 08/27/2004 04:50PM EST
ID: 11910324
      Comment       

>>Unfortunately, after 120 minutes, the thing rebooted even after I followed all your advice.<<
Now I can understand that... every two hours the licence is checked, but it seems like there is some problem with your licencing...

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LucFEMEA Server EngineerCommented:
Hi harleyjd and judgehopkins,

Personally I have no problems with a PAQ/refund like I explained at http:#11930917

judgehopkins, it would have been best if you closed this question yourself as that would make our lives a lot easier. As I'm also a Cleanup Volunteer in several topic area's I know how time consuming it can be.
In case you haven't done so before, you might want to read the helppages:
Closing Questions
http://www.experts-exchange.com/help.jsp#hs5

harleyjd, I highly appreciate your effort.

Thanks,

LucF
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judgehopkinsAuthor Commented:
LucF, you are correct!  Again, my apologies for closing the question correctly.
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