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Windows Server 2003 reboots every 120 minutes automatically

Posted on 2004-08-26
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Last Modified: 2010-04-19
My Windows Server 2003 reboots every 120 minutes automatically.

Here are three things that are NOT causing the problem: virus, spyware, and scheduled tasks.

Here is one thing I suspect: a physically damaged hard drive after a lightning strike that got through two surge protectors and a lightning arrestor.

I know that I have not supplied enough information.  I do not know what to tell you unless someone asks.

Thank you very much!
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Question by:judgehopkins
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20 Comments
 
LVL 32

Expert Comment

by:LucF
ID: 11902806
Hi judgehopkins,

check the event viewer for messages about the reboot, most likely it's caused by a BSOD error message (which you couldn't see as it's set to automatically reboot)
See if you can find a BCC code.

If you are near the server, you also might want to change the autoreboot function:
Right-click "my computer" => "properties" => "advanced" => "Startup and recovery" => uncheck "automatically reboot"

The next time, the server should hold still on the BSOD, post the full error code here.
Also, take a look at http://www.aumha.org/win5/kbestop.htm for possible solutions.

Greetings,

LucF
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Author Comment

by:judgehopkins
ID: 11902997
How are things in the beautiful Netherlands!?

I will let you know in 120 minutes if this has worked, okay?

Thank you for your quick response!
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LVL 32

Expert Comment

by:LucF
ID: 11903043
Nothing beautiful in the Netherlands today :o) Rain, storm etc :(

Good luck, let me know how it goes,

LucF
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Author Comment

by:judgehopkins
ID: 11903357
If I follow your advice and turn off the auto reboot and the system does fail, will I be able to restart the server?

Thanks!
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LVL 32

Expert Comment

by:LucF
ID: 11903800
Yep, only you'll have to cycle the power (press the power button on the server for four seconds to turn it off, then again to turn it on again)

LucF
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Author Comment

by:judgehopkins
ID: 11904308
Unfortunately, after 120 minutes, the thing rebooted even after I followed all your advice.

I am getting a message now that says that the evaluation period for my server software has expired and the computer will shutdown in an hour.

I have a legal and paid-for copy of this software so I am at a loss as to why I am getting this message.
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Author Comment

by:judgehopkins
ID: 11904448
I had an evaluation copy and then I bought and installed a full version licensed copy.  Microsoft said that you did not have to uninstall the evaluation copy but that you could install the full copy over the evaluation copy.  When I run winver.exe, it says that the copy expired 23 Aug 04 (i.e., 3 days ago).  If that were true, I would not even be able to start the computer again.
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LVL 51

Expert Comment

by:Netman66
ID: 11909936
Did you Activate it after installing the Full version?

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LVL 51

Expert Comment

by:Netman66
ID: 11909951
Did you run the full version and select Upgrade?
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LVL 32

Expert Comment

by:LucF
ID: 11910324
>>Unfortunately, after 120 minutes, the thing rebooted even after I followed all your advice.<<
Now I can understand that... every two hours the licence is checked, but it seems like there is some problem with your licencing...
I'll see what I can find for you.

LucF
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Author Comment

by:judgehopkins
ID: 11911926
Netman66 and LucF: I will try to find out the answers to your questions.  (My computer guru installed the update.)  

I am also having trouble getting on Experts Exchange because SpyBot is telling me that the site is trying to download Avenue A and Double Click spyware programs.

Thanks for your responses!
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LVL 32

Expert Comment

by:LucF
ID: 11912725
>>I am also having trouble getting on Experts Exchange because SpyBot is telling me that the site is trying to download Avenue A and Double Click spyware programs.<<
I've heard this problem before... it's only tracking cookies though, you're probably a free user who has the green underlined advertizing thingies. Take a look here about how to get rid of them: http:Q_20751363.html#9449711 afterwards those problems should be gone.

LucF
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Author Comment

by:judgehopkins
ID: 11930884
The problem was solved by reinstalling my legal version of the Windows 2003 server three times...another Microsoft Miracle!

Anyway, I will have to withdraw this question.  I appreciate NetMan66 and LucF's attempts to help....Thank y'all!
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LVL 32

Expert Comment

by:LucF
ID: 11930917
>>reinstalling my legal version of the Windows 2003 server three times<<
Strange indeed :)

You can get this question closed by posting a note at http:/Community_Support/

Good to hear it's solved.

LucF
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Author Comment

by:judgehopkins
ID: 12809041
Any objections should be posted here in the next 4 days. After that time, the question will be closed.


On 30 Aug 04, I withdrew this question because it had not been answered and I solved it myself.

My apologies if I did not withdraw it correctly, but it doesn't seem to me that any points should be awarded.
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LVL 15

Expert Comment

by:harleyjd
ID: 12809080
I chose these 2 comments as a "split" as they may not have given you the full answer, but they surely attributed to your finding the solution. You are free to disagree, but please leave a detailed objection for the Moderator who comes along on the 18th, as it is up to him/her to decide what to do.

 Comment from Netman66
Date: 08/27/2004 03:02PM EST
ID: 11909951
      Comment       

Did you run the full version and select Upgrade?

 Comment from LucF
Date: 08/27/2004 04:50PM EST
ID: 11910324
      Comment       

>>Unfortunately, after 120 minutes, the thing rebooted even after I followed all your advice.<<
Now I can understand that... every two hours the licence is checked, but it seems like there is some problem with your licencing...

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LVL 32

Expert Comment

by:LucF
ID: 12809257
Hi harleyjd and judgehopkins,

Personally I have no problems with a PAQ/refund like I explained at http:#11930917

judgehopkins, it would have been best if you closed this question yourself as that would make our lives a lot easier. As I'm also a Cleanup Volunteer in several topic area's I know how time consuming it can be.
In case you haven't done so before, you might want to read the helppages:
Closing Questions
http://www.experts-exchange.com/help.jsp#hs5

harleyjd, I highly appreciate your effort.

Thanks,

LucF
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Author Comment

by:judgehopkins
ID: 12809539
LucF, you are correct!  Again, my apologies for closing the question correctly.
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Accepted Solution

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modulo earned 0 total points
ID: 12848416
PAQed with points refunded (500)

modulo
Community Support Moderator
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