Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Read receipts pop up confirmation

Posted on 2004-08-26
10
Medium Priority
?
913 Views
Last Modified: 2013-11-28
We have this annoying problem in our network and I hope its an easy fix.

Everytime someone sends an e-mail with a read receipt on it from inside or outside our network, a pop-up message apears asking if you want to confirm the read receipt or not. Basicly a yes or no message.

This happenes to everyone in my company.
I know that you can go to into outlook>tool>email option>tracking options> and at the bottom click "always send a responce" and that user will not get the popup anymore.

My question is do I have to go to each individual and set this or is there a way on exchange to do 1 setting and this will take into effect for everyone?
We run exchange 2003 on win 2003 server std and our users are on outlook 2000.


thanks
0
Comment
Question by:jimmy6154
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 6
10 Comments
 
LVL 12

Expert Comment

by:BNettles73
ID: 11905766
You might be able to disable the feature using a GPO ... I'll look for some information ...
0
 
LVL 12

Expert Comment

by:BNettles73
ID: 11905800
Try loading up the the resource kit GPO templates for office 2000 ... once you've done that you should be able to view the options for disabling/enabling Outlook features in GPO ... if you don't have it ... I'd download and install GPMC as well.
0
 
LVL 12

Expert Comment

by:BNettles73
ID: 11905865
I found a way to disable read receipts at the server level using an event sink but you need to understand the full implications of this type of modification. Event sinks can be unreliable and potentially cause the system to become unstable if configured improperly.

http://www.vamsoft.com/orf/howto-readreceipt.asp
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 12

Expert Comment

by:BNettles73
ID: 11905902
I found this concerning the O2K XP config for GPO's ... I'm sure it can't be much different for O2K unless the resource kit doesn't contain the same templates.

If you've installed the administrative template for Outlook 2002, you'll find the read receipt options in the Microsoft Management Console (MMC) Group Policy snap-in under User Configuration, Administrative Templates, Microsoft Outlook 2002, Tools | Options, Preferences, E-mail options, Advanced E-mail options, Tracking options. Enable the Options policy, then set your choices for the read receipt behavior.
0
 

Author Comment

by:jimmy6154
ID: 11907684
Is this issue that I'm having standard with all exchange servers? I thought that by default you were not given the option to accept or reject read receipts?

0
 
LVL 12

Accepted Solution

by:
BNettles73 earned 2000 total points
ID: 11907723
It's a client configuration ...  did you deploy Outlook from an MST? Seems strange that it is now on if it was off previously .. I don't believe it is a default setting in Outlook ... from what I remember it had to be enabled from the client ...

You basically have three choices that I know of ... go to each client and disable as you stated previously, deploy a GPO if it is available from the Office 2k resource kit or try the event sink ..

I'd only use the event sink as a last resort ....
The GPO would be easy to disable the feature if it is included in the O2K res kit ... once the feature has been disabled on the clients you can kill the GPO and any user who wants to enable it can do it manually ... really a matter of preference ..

I'd probably document the process on how to disable it and include screenshots ... and then email your users a tip sheet since some may want the read receipts turned on ...

0
 
LVL 12

Expert Comment

by:BNettles73
ID: 14290343
I believe I had answered his question ... not sure why he never responded.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

One-stop solution for Exchange Administrators to address all MS Exchange Server issues, which is known by the name of Stellar Exchange Toolkit.
Are you an Exchange administrator employed with an organization? And, have you encountered a corrupt Exchange database due to which you are not able to open its EDB file. This article will explain all the steps to repair corrupt Exchange database.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
how to add IIS SMTP to handle application/Scanner relays into office 365.
Suggested Courses

598 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question