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Windows 2000 advacned rebboting from bugcheck is driving me crazy

Posted on 2004-08-26
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Last Modified: 2010-04-14
I have a XEON box with dual CPU and 2 GB Ram which for the last two weeks has been rebooting almost every day by itself.
I already un-checked the Reboot automatically setting from all over the place.

In opening the memory.dmp I see the following:

*****
Kernel Version 2195 Free loaded @ ffffffff80400000
Bugcheck 000000d1 : 00000000 00000002 00000001 bfe25051
Stopped at an unexpected exception: code=80000003 addr=ffffffff80469e24
Hard coded breakpoint hit

******

I use PSTAT.EXE and I can't make up anything except that the Kernel loads at starting address:

  ModuleName Load Addr   Code    Data   Paged           LinkDate
------------------------------------------------------------------------------
ntoskrnl.exe 80400000  452288   99904  741760 Wed Feb 25 18:55:14 2004
     hal.dll 80062000   31808    8128   22048 Thu Mar 20 21:04:42 2003


Now I am not sure if addr=ffffffff80469e24 falls within the address where the kernel loads ??

If this is the case what do i do ?

If is not the case what do I do ?

I need help as I am at the end of my rope with this, any specialist willing to help I am paying for your time.

thanks
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Question by:mdscorp
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Accepted Solution

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Luc Franken earned 500 total points
ID: 11910701
Hi mdscorp,

http://www.aumha.org/win5/kbestop.htm
0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL

What microsoft has to say about it:
http://www.microsoft.com/technet/prodtechnol/winxppro/reskit/prmd_stp_ottj.asp

The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.

Could be caused by bad memmory, check it with a tool like Memtest86:
http://www.memtest86.com (if this tool doesn't find any errors, doesn't mean the RAM is good, the only way to test that is to replace the RAM or to pull out one of the sticks at a time)

In this case, yes the problem is comming from within ntoskrnl.exe, so what you might want to try is to run the windows system file checker: Start => Run => type "SFC /scannow" (without the quotes) and press enter, keep your windows cd-rom nearby.
Description of the Windows 2000 System File Checker (Sfc.exe)
http://support.microsoft.com/?kbid=222471

Greetings,

LucF
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Author Comment

by:mdscorp
ID: 11978259
Thanks ! I replaced the memory chips and the server is running fine now.
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Expert Comment

by:Luc Franken
ID: 11979135
Glad to help :)

LucF

p.s. don't forget to close your question => http:help.jsp#hs5
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LVL 32

Expert Comment

by:Luc Franken
ID: 12326242
According to http:#11978259 I answerd this question.

LucF
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