Solved

win xp not detecting 2 cd drives

Posted on 2004-08-26
5
564 Views
Last Modified: 2010-04-25
Hi,
I had a xp pro system with NEC dvd writer. I added similar NEC dvd writer to my system so that I can directly copy dvd from one drive to another. But now the problem is that win xp is not detecting both the drives. Its shows only one drive in explorer. I have made one drive as secondary master and other as secondary slave. BIOS is also detecting both the drives. Even the device manager under system shows both the drives.

And one more problem is that Roxio is not detecting even one of the drives. Please suggest some solution for the problem. I have tried to find a lot on the google. Even deleted the "UpperFilters" and "LowerFilters" from the registry.

Thanks for the help!
~Raj





0
Comment
Question by:dhiraj511
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 69

Expert Comment

by:Callandor
ID: 11908305
Sometimes, dvd drives work only as master - did you set it as master?  Also, try removing the IDE controller in device manager and letting XP reinstall it.
0
 

Author Comment

by:dhiraj511
ID: 11908762
Callandor,

Thanks for the reply.

I have defined one dvd drive as secondary master and other as secondary slave. Both the BIOS and the device manager are detecting the dvd drives, but windows is detecting only one drive.

And, in device manager there were three entires under IDE controller viz. Primary IDE channel, Secondary IDE channel and VIA master bus channel. I tried to  remove the IDE controller, but it didn't help either.

Thanks,
~Raj
0
 
LVL 3

Expert Comment

by:4ceReconSniper
ID: 11909418
check the jumper settings, make sure that the one is in the secondary master is set as a master and the one in the secondary slave is set as a slave, i recommend placing optical disks to the secondary ide
0
 
LVL 69

Accepted Solution

by:
Callandor earned 125 total points
ID: 11909509
You investigated this process with the filters and tried it?

Missing CDROM drives after uninstalling Nero
http://www.webtree.ca/windowsxp/tips_fixes.htm

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q270008
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314060
0
 

Author Comment

by:dhiraj511
ID: 11916946
Thanks guys!!

I have figured out the problem. I uninstalled the Roxio program and then connected both the drives and installed Roxio again. Everything is fine now.

Thanks Callandor, removing the Easy CD creator suggestion worked.
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Ready to improve network connectivity? Watch this webinar to learn how SD-WANs and a one-click instant connect tool can boost provisions, deployment, and management of your cloud connection.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

pc, laptop  monitor connection configurations
There are many software programs on offer that will claim to magically speed up your computer. The best advice I can give you is to avoid them like the plague, because they will often cause far more problems than they solve. Try some of these "do it…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…
There's a multitude of different network monitoring solutions out there, and you're probably wondering what makes NetCrunch so special. It's completely agentless, but does let you create an agent, if you desire. It offers powerful scalability …

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question