Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

ARCServe 2000 - E3702 Unable to connect to group (GROUP=<none>, EC=NON EXISENT GROUP)

Posted on 2004-08-27
1
1,842 Views
Last Modified: 2012-08-13
I am a completlly newbie in backup ops. I try to do a differential backup to an HP DAT. All backups ops are going well. When I am trying to restore a previous file a get a pop-up window asking me to insert a specific tape and in the log file I get this error:

E3702 Unable to connect to group (GROUP=<none>, EC=NON EXISENT GROUP)

The whole thing goes like this:
I made a folder with two files. file1.txt and file2.txt
I backup the folder (FULL Backup)
I changed the file2.txt
I backup the folder (Differential)
I changed the file2.txt again,
I backup the folder again (Differential)
Now I want to restore to the 2nd backup and restore only the changed file2.txt. When I select the desired file from the Options -> History, I choose restore and after a few secs I get this error.

Any ideas?
0
Comment
Question by:dtou
1 Comment
 
LVL 22

Accepted Solution

by:
dovidmichel earned 125 total points
ID: 11912271
Group is the device group which can be setup in the Device Manager window.
Do you have only one tape drive?
Check to see if you have only one group.
Go to Quick Start and then to Restore rather than the Restore Wizard.
Also go to esupport.ca.com, register and then grab the updates for ARCserve 2000.
0

Featured Post

Free Tool: Postgres Monitoring System

A PHP and Perl based system to collect and display usage statistics from PostgreSQL databases.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication directly onto a Synology NAS!
The article will include the best Data Recovery Tools along with their Features, Capabilities, and their Download Links. Hope you’ll enjoy it and will choose the one as required by you.
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…

808 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question