(Note: I have Windows 98/Outlook Express 6) I returned from vacation and had hundreds of emails...after I went through/deleted the junk, Outlook Express started acting funny (slow, etc.) I suspected spyware so ran Adaware 6 and Spybot (this solution has worked one other time in the past). Those programs found some things, which I got rid of. However, I still could not send or recieve email (would get the 0x8000CCC0E and 0x8000CCC19 error messages). In my research I found there could be a security issue so I uninstalled ZoneLabs, then re-downloaded a new version. At that point, Express seemed to try harder and longer to load email, but would hang until a timeout and then finally display one of the above error messages. I checked with my Internet provider and doublechecked my settings (fine). I have been using mail2web to retrieve mail, but that is not a satisfactory solution long term. I recontacted my provider yesterday and they redid my account, and were sure that was the issue. Nope. I still cannot get or send email and still getting the error messages. ONE OTHER CLUE... I wanted to try to do a Windows update in case a file is missing or a setting got screwed up and I CANNOT download anything from Windows. It hangs at 0% and will not let me download anything. Is this the firewall? I uninstalled ZoneLabs again and will reinstall...OR did an essential file get deleted or setting get screwed up? PLEASE HELP! Can't afford to pay someone to figure this out!