Windows 2000 Server - a service not started on boot up

Posted on 2004-08-27
Last Modified: 2007-10-18
I have a Windows 2000 Server (SP4) and when I reboot I get the message that a service was not started check the event viewer.  This is what shows in the event viewer:

Source:  Service Control Manager
Category:  None
Event ID:  7000
Description:  The C Service failed to start due to the following error:  The system cannot find the path specified.

I was hoping someone could explain what the "C" Service is....  any help would be appreciated.

Question by:mmj1
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LVL 15

Expert Comment

ID: 11912965
The system cannot find the file specified." - This event may occur when a service was not uninstalled properly (not removed from the service database). The Service Control Manager is trying to start the service but the executable is not there. Remove the entries for the service from the registry. This may also occur if one of the dependent files are missing or are the for the wrong OS version. "The system cannot find the file specified" :

This error code may indicate one of the following:
- a required file does not exist
- a file that a certain application depend on does not exist (i.e. an application may need appfile.dll library but this library requires app2file.dll which it cannot find)
- the user may not have enough file permisssions to access a specific file or its location or the file may be on the network and the user does not have the right to access resources over the network (typically happening for the SYSTEM account)
- the file may the wrong version (or for the wrong operating system)
- the file may be corrupted ar locked by another application  
LVL 15

Expert Comment

ID: 11912989
Go in your administrative tools -> service, and have a look if the C service is there.. Don't think it is something that is standard in windows.. check it'S location.. and report back..

Author Comment

ID: 11913212
I checked the Services and I do not see anything that shows "C" Service...  I do know that about a week ago my technician was in because we had a pint job that got stuck and the print spooler kept stopping each time we tried to access a printer.  He did have to delete most of the printers to correct the problem.  We are not having printer problems any longer; however, maybe something was uninstalled incorrectly and consequently we are getting this message.  
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LVL 15

Expert Comment

ID: 11913249
Probably.. in any case, go and have a look in your registry, and remove the entry corresponding to your service.. Hmm i'll go and dig up the emplacement :)
LVL 15

Accepted Solution

Yan_west earned 125 total points
ID: 11913295
Check this up

not directly related to you issue, but it gives you all the locations to look at.

Author Comment

ID: 11913464
Thank you very much for the link.  I think I may have found the culprit.  I navigated to the HKEY_LOCAL_MACHINE\SYSTEM\CURRENT CONTROL SET\SERVICES  and started to go down the list to find one that showed a display name of "C" and I found one!  It was listed under "cnmpar21"  -- the image path showed:  \\??\C:\BJPRINTER\CNMWINNT\Canoni70 Installer\Inst2\cnmpar21.sys

I'm not sure at this point if I should install the printer drivers again for this printer or try to disable this item.  I may need to call my tech again - but I think you did find the problem.  Thank you again!!
LVL 15

Expert Comment

ID: 11913476
Great ;)

Author Comment

ID: 11913704
Thanks for the prompt excellent assistance!!

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