error 800a0009


In my Symantec Corp edition, this file will not delete.
The actule error in Quarantine is: Microsoft VBScript runtime error '800a0009' subcript out of range '[number:0]' /Quarantine.asp. line 146

I uninstalled and reinstalled with no change.
My research is pointing to my SQL server and the editing of the data base. I don't know !
Why is it in Symantec, and why won't it delete

Help !!!
Pre Thanks

EllisonGAsked:
Who is Participating?

[Webinar] Streamline your web hosting managementRegister Today

x
 
EllisonGAuthor Commented:
The sytem loops back to origenal error as soon as any file is placed in the Quarantine folder.
So.... I deleted all in the folder first, and uninstalled the program, then reinstalled and ran a scan, and the dang thing came back.
Still at square one.
0
 
EllisonGAuthor Commented:
OK folks it looks to me that no one has had this error so I'll give the pionts to the one person that at least made an attempt.
Answer didn't work but he tried.
0
 
EllisonGAuthor Commented:
If anyones intrested the solution to the error wond up being :
Reset Antivirus Messaging Service (AMS)

Error resolved after I stopped and then restarted the service under the Symantec Console.
This was either a feature or PFM not sure witch.

Thanks to all for the input.
 
0
All Courses

From novice to tech pro — start learning today.