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error 800a0009

Posted on 2004-08-27
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Last Modified: 2012-06-27

In my Symantec Corp edition, this file will not delete.
The actule error in Quarantine is: Microsoft VBScript runtime error '800a0009' subcript out of range '[number:0]' /Quarantine.asp. line 146

I uninstalled and reinstalled with no change.
My research is pointing to my SQL server and the editing of the data base. I don't know !
Why is it in Symantec, and why won't it delete

Help !!!
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Question by:EllisonG
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madspire earned 500 total points
ID: 11914793
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Author Comment

by:EllisonG
ID: 11929772
The sytem loops back to origenal error as soon as any file is placed in the Quarantine folder.
So.... I deleted all in the folder first, and uninstalled the program, then reinstalled and ran a scan, and the dang thing came back.
Still at square one.
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Author Comment

by:EllisonG
ID: 11963957
OK folks it looks to me that no one has had this error so I'll give the pionts to the one person that at least made an attempt.
Answer didn't work but he tried.
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Author Comment

by:EllisonG
ID: 12018110
If anyones intrested the solution to the error wond up being :
Reset Antivirus Messaging Service (AMS)

Error resolved after I stopped and then restarted the service under the Symantec Console.
This was either a feature or PFM not sure witch.

Thanks to all for the input.
 
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