mzahdeh
asked on
problem while installing hp printer
hi i have bought a hp officejet 5510 printer all in one and when i try to install it from the cd and error massege appear and so it stops installing and you can see the error massege in that link
http://members.lycos.co.uk/mzahdeh/hp.GIF
http://members.lycos.co.uk/mzahdeh/hp.GIF
ASKER
I have windows Xp not 2000 ,either the printer is plugged or not the setup stops
Usually you get that message if you are not logged in as administrator when installing.
ASKER
BUT I'M LOG IN ADMINISTRATOR
No need to shout ;)
I only mentioned the most common cause, people often overlook the obvious.
Other common causes are:
wrong version of windows installer(msi)
locked or protected system files.
XP needs SP1
I only mentioned the most common cause, people often overlook the obvious.
Other common causes are:
wrong version of windows installer(msi)
locked or protected system files.
XP needs SP1
ASKER
all what u mentioned i don't have any problems with them but i want to ask does the hard disk space can be a probelm
From your screenshot, space should not be a problem, except some badly written install scripts can fail if there is too much space (more than they expect)
ASKER
and now how can i solve that problem
ASKER
could the problem be from the file winlogon.exe
ASKER CERTIFIED SOLUTION
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Good Luck!