Outlook 2002 Empty Inbox
Posted on 2004-08-27
My manager calls me into his office and shows me an empty INBOX on his Outlook. He says that yesterday the INBOX was full of email (spanning back several months).
I checked deleted items, a few little odds and ends.
I checked archive folders, it has calendar and other things, no INBOX.
I checked other folders in the TREE to make sure he didn't accidentally move them, nothing.
I checked to make sure he is running the same .PST file and that he is logged in under the correct account, all is well.
We are now receiving new emails into the empty Inbox as of today.
The OUTLOOK.pst is about 70MB, the archive is about 21MB. The operating system in Win XP PRO.
Has anybody experienced something like this before? I wonder if Outlook may have been autoarhiving or doing something and he forced it to shutdown or something. I trust nobody.
2. What is the best method to backup outlook data without user intervention. I have used PF backup from microsoft, but I find that USERS are so dense that when they see the message to backup popup they cancel it EVERY time. Would it be possible to put the PST file on a network drive where I can reach it in a daily backup? Should I allow the client machines to store the file locally?