Solved

Email message come back to inbox...

Posted on 2004-08-27
4
167 Views
Last Modified: 2010-04-08
Whenever my boss sends an email from his computer a copy gets sent to his inbox. The original message goes to the intended recipient but a copy always gets sent to the inbox. Since this is his home computer i have not had a look at it, but i could not this of a cause for this problem...any ideas?? He is using Outlook 2003 and he has just installed it...

Thanks!
KM
0
Comment
Question by:KalluMama
4 Comments
 
LVL 49

Accepted Solution

by:
sunray_2003 earned 500 total points
ID: 11918718
Hi KalluMama,
>  i have not had a look at it, but i could not this of a cause for this problem..

most likely he must have set some kind of rules.
If you get access to his machine , open outlook
go to tools --> rules wizard and check for any rules there.

STop all the rules and see if that would help

SR..
0
 
LVL 23

Expert Comment

by:slink9
ID: 11920795
Instead of Sent Items it goes to Inbox?

Do a spyware and virus scan on this system to verify that it is clean.  There is also a selector that will allow you to select where to store a copy of sent items.  I am back on OL2002 right now so I can't tell you exactly where that is but maybe it has been changed.
0
 

Author Comment

by:KalluMama
ID: 11921354
sunray,

that is what i suggested to him...lets see if it works...

slink:

not sure if it is a virus issue...since he just installed it...on the hand maybe it could be...i will suggest a full scan of his computer also...
0

Featured Post

Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Outlook Free & Paid Tools
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…

861 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question