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What is the Crystal Offline Viewer - for rhinok

Posted on 2004-08-27
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Quote rhinok

The purpose of the offline viewer is to allow licensed Crystal Enterprise users to access a report instance (generated by Crystal Enterprise) without having to access the database.  An example of its use:  A report instances is scheduled to an SMTP mailbox via CE in Crystal Reports format.  The receiving party can then view the report instance without having to log into CE.

The offline viewer will allow you to filter and sort the existing data from the report, but will not let you refresh the data.  For this, you need Crystal Reports, Crystal Enterprise or some third-party viewer/scheduler.

The offline viewer comes with Crystal Enterprise.  It is downloadable by licensed users from the launchpad (User Launchpad in CE10).  It's similar in functionality to the Info Viewer that came with Seagate Info.

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Kurt Reinhardt earned 50 total points
ID: 11924423
Thank you mlmcc :-)

Check out the following Business Objects KB article on where to find the offline viewer:

http://support.businessobjects.com/library/kbase/articles/c2010992.asp

The article pertains to CE 8, but the Offline Viewer is available in the Launchpad (CE 8 - CE 9) or the User Launchpad (CE 10).

FYI, I never allow my users to see the various launchpads because I don't want them getting into the examples (especially administrative ones).  You only see the launchpad if you install CE your workstation, or if you have the Guest account enabled and you exit from the ePortfolio Login page.  I modify logonform.csp to close the window instead of redirecting to the launchpad and I provide users with a link to ePortfolio directly - not the launchpad.

Since the users can't see the launchpad, I generally provide a direct link to download the Offline Viewer (if necessary, per business requirements).

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by:mlmcc
ID: 11924447
Thanks.  Unfortunately I don't have CE but if we upgrade I will look into it.

mlmcc
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