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DHCP won't load or initialize

Posted on 2004-08-28
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Last Modified: 2010-04-11
I have a 4 channel router connected to a cable modem.  My home computer will not get an IP address from it.   Another computer hooked up to it connects just fine and connects to the internet.   My home computer has an entry in the event log when it is started that says the DHCP service won't load or initialize.   I have had a virus on the computer when this occurred.  The virus is gone but I still can't get a valid IP address from the router so I can get on the Internet.  Everything else on the computer seems OK.   I can manually enter a TCP/IP address on the computer and talk through the router to the other computer so the hardware appears to be working.
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Question by:DLStine
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8 Comments
 

Author Comment

by:DLStine
ID: 11921530
The OS is Windows 2K Professional.
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Accepted Solution

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LucF earned 125 total points
ID: 11921579
Hi DLStine,

That sounds like a corrupted TCP/IP stack or winsock to me, try this tool to replace both:
http://www.spychecker.com/download/download_winsockxpfix.html

If that doesn't work, please check the services (Start => Run => "services.msc") if DHCP client is up and running and set to automatically.

Greetings,

LucF
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Author Comment

by:DLStine
ID: 11921623
I have W2K professional, will this fix work for me or only on XP?
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LVL 32

Expert Comment

by:LucF
ID: 11921637
The name is confusing yes, sorry I should have mentioned the tool is for windows NT, windows 2000 and windows XP.

LucF
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Author Comment

by:DLStine
ID: 11921661
Thanks, I won't be able to try it until Monday.   It's a pain not being able to get on the Internet at Home.
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LVL 32

Expert Comment

by:LucF
ID: 11921687
No problem, take your time :)

Perhaps you might be able to reach Experts Exchange from home using the IP address.
http://64.156.132.141

You might want to try that from home in case the suggestions I posted above don't help.

Good luck,

LucF
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Author Comment

by:DLStine
ID: 11929869
That Fixed it!!   On the first try no less.   I've already spent a week and a half working on this one.   I'll have to make sure I keep that tool around, 'just in case'.

Thanks, again.  It sure is nice to have my Internet back!
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LVL 32

Expert Comment

by:LucF
ID: 11929896
Great to hear!

LucF
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