Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

dell latitude c810 modem: no dial tone error

Posted on 2004-08-28
10
Medium Priority
?
436 Views
Last Modified: 2010-04-14
Hi

I've got a dell latitude c810, when I try to dial out the modem says no dial tone. I've checked it's device setting and queried the modem and the status is ok, also in device manager it says the the device is functioning properly. I've checked the phone socket and the cable and they are both ok. What do I do ?
0
Comment
Question by:kamal73
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
  • 3
10 Comments
 
LVL 65

Expert Comment

by:SheharyaarSaahil
ID: 11922309
Hello kamal73 =)

Troubleshooting No Dial Tone (Windows 2000 & XP)
http://www.acs.nmu.edu/docs/Help/Connect/ConnectTrouble/DialupTrouble/NoDialTone/DialTrouble_NoDialTone_XP.php

Also hook this modem in another system to verify if it is working fine or damaged ??
0
 
LVL 57

Expert Comment

by:Pete Long
ID: 11922332
also see http://support.microsoft.com/default.aspx?scid=kb;en-us;326681 its an XP KB page but is still relavant
0
 
LVL 57

Expert Comment

by:Pete Long
ID: 11922337
also go to the proerties of your connection and disable the "wait for dial tone" option
0
Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 

Author Comment

by:kamal73
ID: 11922391
tried all above no joy yet. Is there any utility which I can use to verify if it is the physical modem, by the way it is a built in modem. Like I said until last week it was working perfectly and it has for last two years.
0
 
LVL 65

Expert Comment

by:SheharyaarSaahil
ID: 11922409
u must be having ur Motherboard driver cd.... so try uninstalling this modem via Device Manager and then reinstall the drivers from the mobo cd..... check if it can solve the problem or not ??
0
 

Author Comment

by:kamal73
ID: 11922417
tried that too still no luck
0
 
LVL 57

Expert Comment

by:Pete Long
ID: 11922565
on the c810 its on the driver disk (not the repair disk) - I own a c810 its my workhorse :)

have you tried deleting the modem and letting WIndows reinstall it?
0
 

Author Comment

by:kamal73
ID: 11945291
yes have tried that too
0
 

Author Comment

by:kamal73
ID: 11945313
isn't there any utility which can test my internal modem for any communication errors between the laptop and the modem or modem and the phone line ?
0
 
LVL 65

Accepted Solution

by:
SheharyaarSaahil earned 2000 total points
ID: 11945876
here is one called Modem Doctor >> http://www.majorgeeks.com/download309.html
try it and check if it can check ur modem for error or not ??
0

Featured Post

New benefit for Premium Members - Upgrade now!

Ready to get started with anonymous questions today? It's easy! Learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Check out what's been happening in the Experts Exchange community.
Sometimes it takes a new vantage point, apart from our everyday security practices, to truly see our Active Directory (AD) vulnerabilities. We get used to implementing the same techniques and checking the same areas for a breach. This pattern can re…
In this video, Percona Director of Solution Engineering Jon Tobin discusses the function and features of Percona Server for MongoDB. How Percona can help Percona can help you determine if Percona Server for MongoDB is the right solution for …
Suggested Courses

721 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question