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Internet E-mail Virus

Posted on 2004-08-28
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Last Modified: 2010-04-12
Hi,
I believe I have a virus on my cpu. When opening up windows explorer It automatically goes to some odd search engine. Now I can go about surfing the web but if I try to log onto my e-mail it sends me back to the search engine unless the security settings in on high. But then I can't delete e-mails and setting it to even medium high will send me back to the search page. Is anti-virus software the answer? If so what is a good one? Also if I bought a windows xp disk could I delete everything and start all over? I have nothing important on my cpu as it is mainly used for games. Thanks.
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Question by:poppah7
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Luc Franken earned 50 total points
ID: 11923143
Hi poppah7,

You most likely have adware on your computer, please see the general Ad/spyware link here: http:Q_20975384.html
A lot of tools are mentioned there, please first try Ad-aware from lavasoft.
Then, as you mentioned a searchpage, it could be that you have a version of the CoolWeb trojan, to check for it, try "CoolWebShredder"
If it still fails, please use hijackthis and post the logfile it creates here.

For all tools: make sure to update before running.

Greetings,

LucF
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by:poppah7
ID: 11924523
Thanks!! This fixed everything. I thought it might be harder than that.
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by:Luc Franken
ID: 11924824
Great to hear. :)

Glad to help,

LucF
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