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  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 208
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Internet E-mail Virus

Hi,
I believe I have a virus on my cpu. When opening up windows explorer It automatically goes to some odd search engine. Now I can go about surfing the web but if I try to log onto my e-mail it sends me back to the search engine unless the security settings in on high. But then I can't delete e-mails and setting it to even medium high will send me back to the search page. Is anti-virus software the answer? If so what is a good one? Also if I bought a windows xp disk could I delete everything and start all over? I have nothing important on my cpu as it is mainly used for games. Thanks.
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poppah7
Asked:
poppah7
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1 Solution
 
LucFEMEA Server EngineerCommented:
Hi poppah7,

You most likely have adware on your computer, please see the general Ad/spyware link here: http:Q_20975384.html
A lot of tools are mentioned there, please first try Ad-aware from lavasoft.
Then, as you mentioned a searchpage, it could be that you have a version of the CoolWeb trojan, to check for it, try "CoolWebShredder"
If it still fails, please use hijackthis and post the logfile it creates here.

For all tools: make sure to update before running.

Greetings,

LucF
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poppah7Author Commented:
Thanks!! This fixed everything. I thought it might be harder than that.
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LucFEMEA Server EngineerCommented:
Great to hear. :)

Glad to help,

LucF
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