Defragging Win2000 Server using Terminal Services and mirrored RAID

Set-up: Windows 2000 Server (PIII 800 / 1Gb ECC SDRAM) with 2 x 80Gb mirrored drives, running Terminal Services to eleven workstations running Win2000 Pro. Only two applications, both medical programs - one a clinical program currently based (I think) around MS Access and the other a appointment/billing program based on MSDE SQL. 10/100 network switch with CAT5 cabling. System has been in place for around three years and I believe there has been no defragging or changes in that time.
Network performance has been progressively getting slower and the program's help desk has said "Add more RAM" which I guess may be the answer but also appears an easy answer for them.
I guess there are a few questions here........
1/ Can RAID drives be defragged without too much difficulty/danger?
2/ If yes to 1/ then will the Windows defrag do the job initially, with a view to going to something like Diskeeper later on?
3/ Any other suggestions as to what may be making the network sluggish or on how to improve the performance?

Regards
Phil
Phil_KeeAsked:
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BrianKronbergConnect With a Mentor Commented:
Right-click the desktop, choose properties
Click on the Appearance tab
Turn off all the fade effects, shadows, high color icons, etc.
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BrianKronbergCommented:
1.  Yes.
2.  Restart in safe mode and defrag the drives.
3.  And yes, adding RAM will usually always help database applications.  You can also make sure that no other processes are unnecessarily running on the system.  Additionally, follow the best practises for terminal servers and disable the "eye candy" part of Explorer to slim down/increase speed.
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Phil_KeeAuthor Commented:
Brian,
Thanks for that.
Call me old-fashioned (my kids do!!), but I have never understood what "eye candy" is supposed to mean!! I'm guessing it means all the "nice" or "pretty" things but could you give me a couple of examples
Phil
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