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How to do simple setup for remote control of daughter's computer to fix problems. Any method.

Posted on 2004-08-29
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Last Modified: 2012-08-14
Anyone have complete instructions on connecting two computers running xp and trying to setup netmeeting remote sharing to try solve daughter's computer various problems.
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Question by:auplayer
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3 Comments
 

Expert Comment

by:Jaime Badua
ID: 11934370
Try http://www.informationweek.com/story/showArticle.jhtml?articleID=8700561
I've followed Fred langa since his days with "Byte" magazine. It appears that on the 3rd page you'll find the most useful links. He also has a free newsletter and a $ version which has come in handy on numerous occasions see: www.langa.com ... good luck... jaime
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Expert Comment

by:TRobertson
ID: 12173620
With Windows XP you can use remote assistance instead of netmeeting.  It is much easier and designed for just what you are trying to do.  Microsoft also has the Host/Client available for download for it other non-xp versions of windows.
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Accepted Solution

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tolgadalkilic earned 500 total points
ID: 12268546
Remote assistance is very good for you i think, you can do by:
right click on "My Computer" on your desktop, then click on "Properties"
go to "Remote" tab, and and check the check box for Remote Assistance section, also there is a help for this feature at the same place that is:

"About Remote Assistance  
 
Sometimes the best way to fix a problem is to have someone show you how. Remote Assistance is a convenient way for a friend in another location to connect to your computer from another computer running a compatible operating system, such as Microsoft Windows XP, and walk you through your solution.

After your friend is connected, he or she will be able to view your computer screen and chat online with you in real time about what you both see. With your permission, your friend can even use his or her mouse and keyboard to work with you on your computer.
 
Notes  
 
Both you and your assistant must be using either Windows Messenger or a MAPI-compliant e-mail account such as Microsoft Outlook or Outlook Express.
You and your assistant need to be connected to the Internet while using Remote Assistance.
If you are working on a corporate or local area network, firewalls might stop you from using Remote Assistance. In this case, check with your network administrator before using Remote Assistance."

have fun.
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