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Recovering OE address book after installing Win2000 Dual Boot with ME

Posted on 2004-08-29
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Last Modified: 2010-04-08
I've just navigated through a long process of recovering a very corrupt Windows ME OS and then installing Windows 2000 with dual boot capability.  After achieving the successful Win2000 install and running MS critical updates for Win2000, I booted in ME and tried to access my Outlook Express account.  When I do, I get the familiar message "OE could not be started because MSOE.DLL could not be loaded".  I've searched the MS Knowledge base and all I find it reinstalling OE, which I believe will lose both my address book and old emails.  I tried a restore in ME to the point I was before the Win2000 install, but the restore failed.  I've recovered the emails, but suspect the address book is gone, but would like your professional opinion on whether there is any possibility to recover before I make the effort to reenter all the information.

Thanks,

Chuck
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Question by:cwmeco
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Expert Comment

by:sunray_2003
ID: 11925693
Reinstalling should not remove email and address book however it is always a nice idea to backup before reinstalling an application .

Check these to backup OE data

How to backup Outlook Express (OE) Email and transfer settings to another PC:
http://www.iopus.com/guides/oe-backup.htm

OLEXP: How to Back Up and Recover Outlook Express Data
http://support.microsoft.com/default.aspx?scid=kb;EN-US;270670

If you cannot go inside OE atall then try to search for *.WAB file which has all the address book

SR
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Author Comment

by:cwmeco
ID: 11925722
I do have the WAB file, but I believe it was overwritten by the Windows 2000 install.  The date on the file is 2003.  That's why I believe the old one is gone forever.

Thanks,

Chuck
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Expert Comment

by:sunray_2003
ID: 11925729
Possibly so since you had installed a new OS.These are the 2 tools that are generally used to recover OE Data.
Try them and if you have luck, you would get back data

http://chatt.net/~scochran/DBXtract.htm

http://www.oemailrecovery.com/outlook-express-recovery.html
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Author Comment

by:cwmeco
ID: 11925738
I have already recovered the data files for inbox and sent mail.  Its just the address book I'm interested in.  So, you agree its gone with the Win2000 install?

Thanks,

Chuck
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Author Comment

by:cwmeco
ID: 11925744
To correct the OE situation, I go to Control Panel>Add/Remove Programs and click on the windows setup tab.  Then remove OE, reboot, then reinstall from the same Control Panel location?

Chuck
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Expert Comment

by:sunray_2003
ID: 11925749
So now you have 2 OS
ME and 2000 , right ?
..
previously under which OS you had all OE data ?  

if you had your OE address book in ME previously , now you should have it . If you donot find it there, it should be gone
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Author Comment

by:cwmeco
ID: 11925755
OK, I'll give it a try.  Can you confirm the uninstall/reinstall process I postulated above?

Thanks,

Chuck
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Accepted Solution

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sunray_2003 earned 100 total points
ID: 11925758
A graphical version


OLEXP: How to Manually Remove and Reinstall Outlook Express in Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;263837

OLEXP: How to Manually Uninstall and Reinstall Outlook Express on Windows Millennium
http://support.microsoft.com/default.aspx?scid=kb;en-us;278909

SR
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Author Comment

by:cwmeco
ID: 11926027
Thanks.  I've successfully reinstalled OE and my address book is intact.  I've also copied my backup mail files, so OE appears to be whole and complete.  I now want to migrate to Outlook from OE.  Should I start a new thread on this?

Thanks,

Chuck
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Expert Comment

by:sunray_2003
ID: 11926939
cwmeco,

Please close this question accepting the appropriate comment that helped you solve the issue.

Then open a new thread for you next question. Having multiple questions on the same thread is against EE rules

All the best

SR
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Expert Comment

by:sunray_2003
ID: 11926953
cwmeco,

Thank you for the fast feedback. I will check you next question..
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