Hi, two part question
Two days ago I install a HP business ink jet 3000 printer for a group of users. (whooo, It is a heavy beast) . After about 4 mins of it self-aligning its print heads, it fails and gives an error of "cyan cartridge faulty". They are all new cartridges. I reset the cartridge in twice - nothing. Swapped it out for a cartridge down the hall and it does print successfully.
Another tech recommended resetting the cartridge in a few more times, any other tips on getting the new cartridge to work?
Also after the process of aligning the print heads and it gives me the test sheet (it is a 7 to 12 min process), there is a brief odor kind of like an old electric heater smell. Should I be worried about this? Explanations for the smell?