Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

HP1012 freezes my system on install to OS 9/X bootable G4?

Posted on 2004-08-29
6
Medium Priority
?
305 Views
Last Modified: 2013-12-15
Hi, when I tried to install the software for a new HP 1012 Laserjet on a Mac G4
OS 9/X dual bootable machine (G4/1.25g dusl processor), I encountered repeated
problems. I boot normally into OS 9.22 and thus, chose the "Mac Classic OS 9"
installer option from the installer disc, installing to my OS 9.22 system.  When I
rebooted, the system froze and crashed repeatedly, requiring (when I could finally
get it to do so) running the "UNINSTALL" option to get rid of it and enable booting
up OS 9 again without freezing.  There was a problem "negotiating" the opening
of a display window titled "HP Laserjet Engine" each time - which is when it would
freeze. Other times it didn't even get that far and simply froze on a grayed dialogue
box which was in the foreground of the finder, requiring a quit and restart.  

Question, HP says this is OS 9.1 and above,  compatible. Is there some known reason why it will not install in my OS 9 system?  Something to do with this being OS 9
being booted directly vs. through OSX as "Classic Environment" (which I will not
use - I only want to boot from 9.2 alone.  OSX on this machine seems currently to
be corrupted when I try to boot from that startup disk, which may or may not be
an unrelated issue.  Now that I've reinstalled the Canon I560 I wanted to replace, OS9
seems to be okay again.

Thanks for any enlightenment and for your patience reading through all of this.
Mike
0
Comment
Question by:mikes425
  • 3
  • 3
6 Comments
 
LVL 8

Accepted Solution

by:
thoffman earned 2000 total points
ID: 11939106
I am not very familiar with the LaserJet 1012 Mac driver, but somebody at my work is very familiar with it. I'll see if he has any ideas.
0
 

Author Comment

by:mikes425
ID: 11940795
thanks, i'd definitely appreciate any advice as i try to either get this up and running - or post it on Ebay; )

regards,

mike
0
 
LVL 8

Expert Comment

by:thoffman
ID: 11949215
He wasn't in today. He'll be in tomorrow. I'll send him your question.
0
Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:mikes425
ID: 11953641
Thanks, appreciate that!

MS
0
 
LVL 8

Expert Comment

by:thoffman
ID: 11966743
Well, I just talked to him, and he said he's never tried it in OS 9.

Have you tried downloading the drivers from HP's web site? The OS 9 driver is at http://makeashorterlink.com/?H55D13339 and it may be newer than what you have on the CD.

I wish I could help more. If the new drivers don't help, you could probably post a request to get your points refunded, since I wasn't much help. I do know that the OS X drivers are stable from what I've seen. :)
0
 

Author Comment

by:mikes425
ID: 11969274
Thats okay.  I was able to work thru an install successfully via HP support (took an hour to figure out
certain extensions had to be "On" in order to 'allow' the installer to process correctly).  

It's working okay albeit a bit of a memory freezer even in OS 9 when set for "Background" Print, even
on a simple text-only doc, between the time i hit print-command and the response of the printer - for
whatever reason THAT may be ; )  but it does work now.  My mistake was not researching this well enough
to recognize that it was in fact not a Postscript laser but i guess it'll be fine as a cost-efficient text printer ....

Thanks for the follow up notes!

Mike
0

Featured Post

[Webinar On Demand] Database Backup and Recovery

Does your company store data on premises, off site, in the cloud, or a combination of these? If you answered “yes”, you need a data backup recovery plan that fits each and every platform. Watch now as as Percona teaches us how to build agile data backup recovery plan.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …

564 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question