iexplore.exe crashes when closing window (Alt-F4), wsaupdater.exe
Posted on 2004-08-29
When surfing the web or mostly when closing an iexplore.exe window, computer becomes irresponsive. Impossible to move from window to window by alt-tabbing and task manager doesn't even pull up when pressing CTRL-ALT-DEL!!!
Eventually an End Program window (program not responding) appears.
The first irresponsive program that shows up is PPMem_Systray and the second one is ppct_st which happen to be the PestPatrol's MemCheck or CookiePatrol's TSRs.
Have to wait for every single irresponsive program windows to pop up and then click close to terminate the process. Other option would be to pull off the power cord but I try to only use this option as a last resort.
Temporarily disabled both PestPatrol TSR's to see if caused by it or not.
Scanned for Virus and spyware/adware with most recent updates using PestPatrol and NortonSystemWorks 2004.
Only Spyware or virus found is the wsaupdater.exe which when deleted will prevent my computer from signing on to any WinXP profile (immediate logon/logoff issue) but I don't think this is the reason though because it's been doing that for a long time now.
The wsaupdater.exe problem (described in detail in other messages within this site) was first detected after installing the famous Ada-Ware program.
PestPatrol right away detected this application as spyware! Go figure… It's supposed to FIGHT Spy/AdWare...
I'm running XP Home SP1 still (waiting for a better release of SP2 before I download it) and my iexplore.exe is version 6.0.2800....
Thanks for your help guys. You are awsome.