Solved

MS Outlook 2000 hanging on the same number message.

Posted on 2004-08-30
6
444 Views
Last Modified: 2010-04-08
I run Outlook 2000, but have been forced to Outlook Express due to a problem with a specific number message on my server.  Whenver I try to check my e-mail, Outlook 2K hangs on message #31.  The program freezes, crashes, and has to be re-loaded.  I have tried re-loading the program, I have tried clearing out my mailbox on the server manually, then re-checking my mail.  I have tried re-createing my entire account on the mail server, yet as soon as I have more than 31 new messages, it will freeze on that message no matter where it comes from or when it was sent, and it doesn't matter what the contents on it are.

Any ideas on why it's doing this?
0
Comment
Question by:Anjinsan5
  • 4
  • 2
6 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 11932179
Hi Anjinsan5,

Kind of puzzling here
Are you saying even after clearing all the new emails in the mail server , outlook is still showing there are more than 31 messages when you check email ?


SR..
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 11932286
Also forgot to ask these

a) Have you setup pop3 or imap or is outlook connected to exchange server for connecting to email ?

b) When it hangs , do you see any error message (hexadecimal number) in the send and receive dialog box ?

c) Do you have any anti-virus that might be accessing the email (scanning it for virus) when it downloads

0
 

Author Comment

by:Anjinsan5
ID: 11932622
No - what i'm saying is this:

When I clear out my mailbox on the server, Outlook will work.  But let's say I go home Friday night, then I come back in Monday morning - I'll have around 40-60 new messages, and it will hang on #31 of the new messages, even though it's not the same exact message as was causing the problem the previous week, it's the same numerical message.  So as long as I check my mail before i get 31 messages, it's fine.

It's a POP3 server (Eudora WorldMail 2.0)
No error message as it freezes outlook and then crashes the program
and Yes, I do have McAfee VS (I hate it but that's besides the point).

Ok - after reading all this and typing this, I tried disabling HAWK and Outlook scanning from McAfee - now it works fine.
0
VMware Disaster Recovery and Data Protection

In this expert guide, you’ll learn about the components of a Modern Data Center. You will use cases for the value-added capabilities of Veeam®, including combining backup and replication for VMware disaster recovery and using replication for data center migration.

 
LVL 49

Accepted Solution

by:
sunray_2003 earned 500 total points
ID: 11935935
have you tried to temporarily disable mcafee and check if that would help in downloading messages without any issue

SR
0
 

Author Comment

by:Anjinsan5
ID: 11942765
Yes - with HAWK disabled, it works.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 11942814
Thnk you

SR
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you don't know how to downgrade, my instructions below should be helpful.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question