Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

MS Outlook 2000 hanging on the same number message.

Posted on 2004-08-30
6
Medium Priority
?
460 Views
Last Modified: 2010-04-08
I run Outlook 2000, but have been forced to Outlook Express due to a problem with a specific number message on my server.  Whenver I try to check my e-mail, Outlook 2K hangs on message #31.  The program freezes, crashes, and has to be re-loaded.  I have tried re-loading the program, I have tried clearing out my mailbox on the server manually, then re-checking my mail.  I have tried re-createing my entire account on the mail server, yet as soon as I have more than 31 new messages, it will freeze on that message no matter where it comes from or when it was sent, and it doesn't matter what the contents on it are.

Any ideas on why it's doing this?
0
Comment
Question by:Anjinsan5
  • 4
  • 2
6 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 11932179
Hi Anjinsan5,

Kind of puzzling here
Are you saying even after clearing all the new emails in the mail server , outlook is still showing there are more than 31 messages when you check email ?


SR..
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 11932286
Also forgot to ask these

a) Have you setup pop3 or imap or is outlook connected to exchange server for connecting to email ?

b) When it hangs , do you see any error message (hexadecimal number) in the send and receive dialog box ?

c) Do you have any anti-virus that might be accessing the email (scanning it for virus) when it downloads

0
 

Author Comment

by:Anjinsan5
ID: 11932622
No - what i'm saying is this:

When I clear out my mailbox on the server, Outlook will work.  But let's say I go home Friday night, then I come back in Monday morning - I'll have around 40-60 new messages, and it will hang on #31 of the new messages, even though it's not the same exact message as was causing the problem the previous week, it's the same numerical message.  So as long as I check my mail before i get 31 messages, it's fine.

It's a POP3 server (Eudora WorldMail 2.0)
No error message as it freezes outlook and then crashes the program
and Yes, I do have McAfee VS (I hate it but that's besides the point).

Ok - after reading all this and typing this, I tried disabling HAWK and Outlook scanning from McAfee - now it works fine.
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
LVL 49

Accepted Solution

by:
sunray_2003 earned 2000 total points
ID: 11935935
have you tried to temporarily disable mcafee and check if that would help in downloading messages without any issue

SR
0
 

Author Comment

by:Anjinsan5
ID: 11942765
Yes - with HAWK disabled, it works.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 11942814
Thnk you

SR
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

With so many activities to perform, Exchange administrators are always busy in organizations. If everything, including Exchange Servers, Outlook clients, and Office 365 accounts work without any issues, they can sit and relax. But unfortunately, it…
Take a look at these 6 Outlook Email management tools which can augment the working and performance of Microsoft Outlook to give you a more rewarding emailing experience.
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

926 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question