Printer purges after successful printing - then needs to be reinstalled
Posted on 2004-08-30
I have a user that is using a HP LJ 4 Plus printer. After printing a document, the printer gets "purged" by XP and then has to be reinstalled. The document prints ok.
The user gets no errors and no indication that there is a problem until the next time she tries to print and there is no printer installed. She is then able to install the printer without any problems.
This happens atleast once daily. Anybody got any suggestions?