Tech or Treat! Write an article about your scariest tech disaster to win gadgets!Learn more

x
?
Solved

HP 4050tn printer continues to jam even after new maintenance kit!

Posted on 2004-08-30
6
Medium Priority
?
664 Views
Last Modified: 2013-12-15
We have an HP LaserJet 4050TN printer that continuously jams (13.1 & 13.6 errors).
It grabs the paper and starts to guide it through. . . then it jams as soon as the page reaches the NEW transfer roller.
A maintenance kit and new toner cartridge were installed, but it still keeps jamming.

If we put a piece of paper through the manual feeder, it will allow the 1st page to feed all the way through.  But the second page jams.

We've taken it apart as much as we know to.
Any suggestion or idea what to ckeck why it keeps jamming?
0
Comment
Question by:Katie_Becker
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 5

Expert Comment

by:pysches
ID: 11939942
make sure the transfer roller is fixed properly on bioth sides, there shuld be a certain amount of spring on each side...


also check the paper pickup rollers and swepa them about..

barring this i think you might have a problem with the registration assembly..

check this out an let me know...
0
 
LVL 4

Expert Comment

by:Bart van der Wee
ID: 11959583
it sounds like the registration sensors are playing up - I don't have access to my service manual at present but will look it up in the next day or so.
0
 
LVL 13

Accepted Solution

by:
WillHudson earned 2000 total points
ID: 11989573
0
 
LVL 2

Expert Comment

by:BigFitz
ID: 12307971
If you follow WillHudson's suggestion you will find it.---B. Fitz
0

Featured Post

Plug and play, no additional software required!

The ATEN UE3310 USB3.1 Gen1 Extender Cable allows users to extend the distance between the computer and USB devices up to 10 m (33 ft). The UE3310 is a high-quality, cost-effective solution for professional environments such as hospitals, factories and business facilities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
Causes of paper jams:The following are the main causes of paper jams. Guides:If the guides for the paper are not set correctly they may cause the paper to enter at an angle. You should ensure that the guides are set correctly for the paper type a…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …

647 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question