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IMAP server timeout.  how to "keep alive"?

Posted on 2004-08-30
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Last Modified: 2012-08-13
Outlook 2003 keeps closing the connection to the IMAP server notifying with an annoying popup.  Mozilla Thunderbird, however, has an option to keep connection alive /and/ continue polling for email every NN minutes.  How can I achieve similar results in Outlook 2003?


text of error:

  "Your IMAP server has closed the connection.  This may occure if you have left the connection idle for too long."


I'm using SSL IMAP on port 993; the server is running UW IMAP.


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Question by:paradoxloss
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sunray_2003 earned 500 total points
ID: 11937720
Try this

Open outlook
go to tools --> email accounts --> view or change existing email account --> click on the account that is having issue here
go to change
click on More settings and go to Advanced
and increase the server time out and check what happens ..

To check email every few minutes
open outlook
click on Tools --> send/receive settings --> send/receive groups
Under when outlook is online
check
Schedule an automatic send /receive every ** minutes

SR
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Author Comment

by:paradoxloss
ID: 11961910
Thanks.   Apparently UW-IMAP doesn't like multiple people using one IMAP box at any one given time.  
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