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Setup GoDaddy and DNS

Posted on 2004-08-30
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I registered a Domain name with GoDaddy and would like to use their DNS servers as Secondary preferably for the domain name. Can this be achieved or do I need to go elsewhere for a Secondary DNS server? Exactly how would I set up GoDaddy if this is possible?

I'm runing W3K and DNS as a Primary hopefully..

Thanks.
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Question by:ampapa
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by:humeniuk
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GoDaddy doesn't offer DNS service.  What you can do is use a third-party DNS service (such as ZoneEdit, which is a free DNS service - see www.zoneedit.com) as your secondary DNS.  Then you just point your domain at GoDaddy to your primary server (your own server, I take it) and ZoneEdit as your secondary servers.
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by:ampapa
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So, what do they mean by "Free! Total DNS Control"? Shouldn't I be able to create a secondary DNS with "total" control?
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by:humeniuk
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Actually, it looks like you are right and I was wrong.  I use GoDaddy, so I looked into it further.  You have a number of choices from your 'Manage Domains' section.  In 'Nameservers Summary', you can point your domain at specific domain servers (ie. a hosting company or the GoDaddy parked servers).  If you are running your own DNS server, you can register it in 'Domain Host Summary' and then point your domain at it in 'Nameservers Summary'.

The 'Total DNS Control' section is the more advanced section.  I missed it because I looked at one of my domains that is already pointed elsewhere.  If your domain is pointed elsewhere, the 'Total DNS Control' tab vanishes.  If your domain is registered at GoDaddy and parked there, you can use the 'Total DNS Control' section.  It includes 'Manage MX Records' if you want to forward to your mail server, 'Manage Subdomains' if you have subdomain.yourdomain.com sites in addition to your www.yourdomain.com website, and 'Manage DNS Zone File' which is where you have the most control.

Managing your DNS Zone involves creating different types of DNS records.  An A or Host Record associates a domain name with an IP address.  By default, a A Record (appears as @ is added to resolve your primary domain - ie. domain.com - to your server IP address).  A CNAME record is essentially a pointer, pointing specific names to the same IP as your primary domain.  Here you would add things like www (for www.domain.com) or mail (for mail.domain.com).  An MX or Mail Record controls where email sent to your domain goes.  You may want to create a CNAME record for mail.domain.com and then an MX record to mail.domain.com, for example.

It appears that you can use 'Total Domain Control' with the other features.  Therefore, you could configure the DNS zones for your domain as you want them to be, then register your own name servers through 'Domain Host Summary' and then list all of the relevant name servers through 'Nameserver Summary'.  Therefore, you might end up with the following nameservers listed: ns.yourdomain.com, park1.godaddy.com, park2.godaddy.com. DNS queries will go to those name servers (yours, then godaddy's) in that order.
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by:ampapa
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Here is GoDaddy's response...

*******************************************************************

We do not make updates to our customer's DNS settings. What you will need to do is follow the instructions below:

You can register your nameservers under your account's Domain Host Summary section. Registering your name server IP addresses allows you to define a name for your server based on your domain name. You can register any host name within this format:
• host.domain.tld (example: "nameserver1.godaddy.com")

If you understand what is involved and have made the necessary preparations, please follow the steps below to register your name servers.

First, log into your customer account:

• Go to the Go Daddy Account Login Page
• Log in using your account username (which may be the same as your customer number) and password

If you have trouble logging in, our password reset form may help you. You can find this form through the following link:
Account Retrieval Page

Once logged in just follow these steps:

• Select 'Manage Domains' from the 'Domain Names' menu
• Click on the domain you wish to configure name servers for
• Click the '+' next to 'Domain Host Summary' from the menu that appears to the right
• Click on the link named 'Click here to see details or to modify'
• Enter the first name server with its IP address
• Click the green 'Save Changes' button
• Click 'Add New Host' to register additional server names

*******************************************************************

So, what you are saying is that on my DNS server on my 2003 box my secondary DNS would be the 'park1.godaddy.com', 'park2.godaddy.com' and I would just have to register my DNS server as the primary in the 'Domain Host Summary'?

I only have a single DNS server and need a secondary, so this process should work?
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by:humeniuk
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Right.  BUT the first thing to do is to go to 'Total DNS Control' -> 'Manage DNS Zone File' and add the required DNS records there.  You are adding them to the GoDaddy name servers (which were park1.godaddy.com and park2.godaddy.com for me, so they may be for you, too - you'll see when you set it up).

Then make sure you register your DNS server in Domain Host Summary.

Then you can put all three DNS servers into your list of name servers (at 'Nameservers summary').  Put your name server first, then the two GoDaddy name servers.  That way, your name server will be the primary one, the GoDaddy servers will be backup.
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by:ampapa
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Currently this is what I have at GoDaddy.

PARK13.SECURESERVER.NET
PARK14.SECURESERVER.NET

If I understand you correctly all I should have to do is add my DNS server as the#1 NS andI should be good to go? How then do I set up the GoDaddy DNS servers to be secondary or 'slaves' to my DNS server so that they will update their records as I make changes?
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by:humeniuk
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Are those the two name servers that were listed when you created records in 'Total DNS Control' -> 'Manage DNS Zone File'?  If so, they are the ones you want to keep, just move them to the second and third position rather than first and second.  Once you have done that, you can add your own name server into the first position (assuming you have registered it through 'Domain Host Summary').

In terms of making those servers slaves to your own DNS server, I don't believe you can do that.  You will have to update their records manually.
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by:ampapa
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The 'Domain Host Summary' assumes the wrong DNS nameserver so I can't enter my DNS info correctly.

Also, I got an error when trying to add the DNS server:

'No updates were made. Reason: Parked Name Servers cannot be mixed or combined with other name servers.'
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by:ampapa
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This was in an earlier message I got from GoDaddy:

 'I researched your account and you can register a name server with us for your domain's primary DNS, and use our Park name server for the Secondary.'

So, they obviously think it can be done. the problem I see at the moment is the Host NS is defaulted to a name that I can't change?
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by:humeniuk
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Ah, I see.  So you want to use ns.namedomain.com to do name resolution for www.otherdomain.com, correct?
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by:ampapa
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Yes, that is a correct statement. Isn't that the way everyone does it?? or should I just enter some DNS records on my DNS server that resolves the "ns.otherdomain.com" and continue on with the GoDaddy setup?

This is the instructions they sent to me maybe you can make heads or tails of it.

************************************************************************************

You can register your nameservers under your account's Domain Host Summary section. Registering your name server IP addresses allows you to define a name for your server based on your domain name. You can register any host name within this format:
• host.domain.tld (example: "nameserver1.godaddy.com")

If you understand what is involved and have made the necessary preparations, please follow the steps below to register your name servers.

First, log into your customer account:

• Go to the Go Daddy Account Login Page
• Log in using your account username (which may be the same as your customer number) and password

If you have trouble logging in, our password reset form may help you. You can find this form through the following link:
Account Retrieval Page

Once logged in just follow these steps:

• Select 'Manage Domains' from the 'Domain Names' menu
• Click on the domain you wish to configure name servers for
• Click the '+' next to 'Domain Host Summary' from the menu that appears to the right
• Click on the link named 'Click here to see details or to modify'
• Enter the first name server with its IP address
• Click the green 'Save Changes' button
• Click 'Add New Host' to register additional server names


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by:humeniuk
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Those are essentially the same instructions as the ones I gave you.

In order to register 'ns.namedomain.com' so that it can be used as DNS by other domains (such as www.otherdomain.com) you have to select 'namedomain.com' (NOT otherdomain.com) from 'Manage Domains' -> 'Domain Names'.  That way, when you go to 'Domain Host Summary' and click 'Add New Host', the correct domain will come up, ie. <field>.namedomain.com.  You then enter ns (or whatever you choose) into the <field>, add in the IP address and save the changes.  Once 'ns.namedomain.com' is registered there, it can be used for any of your other domains simply by entering it into your list of name servers in 'Nameservers Summary'.  If namedomain.com is registered with a different registrar, you don't have to worry about registering it with GoDaddy.

However, I tried this setup and got the same error message as you: 'No updates were made. Reason: Parked Name Servers cannot be mixed or combined with other name servers.'  According to what GoDaddy told you ('I researched your account and you can register a name server with us for your domain's primary DNS, and use our Park name server for the Secondary.' ) you should be able to mix name servers and shouldn't get this error message.  Once you have everything else configured correctly, you should speak to GoDaddy support about this (24/7 phone support at 480 505 8877).
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by:ampapa
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Does this make any sense?

***************************************************************************

I apologize for any confusion with this issue. You will not be able to use our name servers in addition to your own or a third party provider. Were you looking to register your own domain name servers or simply point the domain 'yourdomain.com' to your IP address? You can forward your domain directly to an IP address by modifying the A record for your domain. Please follow the directions below to accomplish this:

First, log into your customer account:

• Go to the Go Daddy Account Login Page
• Log in using your account username (which may be the same as your customer number) and password

If you have trouble logging in, our password reset form may help you. You can find this form through the following link:
Account Retrieval Page

Once logged in, follow these steps:

• Select 'Manage Domains' from the 'Domain Names' menu at the top of the page.
• Click on the domain you wish to Forward (Setup an A-Record) for.
• Click the '+' next to "Total DNS Control" from the menu. (This option will only be available for domains Parked or Hosted on our servers).
• Select the 'Manage DNS Zone File' link.
• Enter the IP address for the '@' Zone Record Value and click 'Save'.

****************************************************************************

This is a valid question but I'm not sure I understand the difference?

"Were you looking to register your own domain name servers or simply point the domain 'thedomain.com' to your IP address?"

If I'm pointing the domain to an IP address then essentially don't I only have a single DNS server, mine? Why do I not see this as a problem but feel that it's wrong?
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by:humeniuk
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I followed this up with them as well and essentially got the same answer.  Essentially, what they are saying is you can use their DNS (via 'Total DNS Control') OR you can use third part DNS servers (which may or may not be your own), but you can't use both.  This is a contradiction to some of their documentation, but from what we have experienced, it looks like that is the problem.

I have an alternative solution to this, which basically involves using something other than GoDaddy as your secondary DNS.  You can sign up for free DNS service at www.zoneedit.com.  Then, you can put your name server in first position in 'Nameservers summary' and the ZoneEdit servers in secondary positions.  This provides you with secondary DNS, it's just with ZoneEdit rather than GoDaddy.
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by:ampapa
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Currently I use zoneedit for some of my other domains but am about at my limit, so if this all doesn't work out I'll probably have to go the zoneedit route.

I think however I must be having a slight "brain fart"... If GoDaddy is already hosting the DNS records for my domain then is there really a reason that I should also be hosting them on my DNS server? I mean GoDaddy has multiple DNS servers, shouldn't I be able to add my www, ftp and MX records to the DNS server at GoDaddy and essentially that would be the same as me adding the records on my DNS? then all I need is my WWW, FTP and MX server set up on my servers.

Am I missing something???

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by:humeniuk
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GoDaddy can provide you with good DNS service, so you don't 'need' additional DNS.  However, some people like to have it.  GoDaddy can certainly handle all your WWW, FTP & MX needs.

If you have reached your limit on ZoneEdit, there are other free DNS services, like www.everydns.net and www.granitecanyon.com.
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by:ampapa
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Byusing another DNS service I'll still need to use my DNS on my 2003 server to update whatever secondary DNS I would use correct?



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by:humeniuk
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Do you mean having your secondary DNS mirror your own DNS settings?

If so, I'm not sure how you would configure that or if you would be able to.  That would depend entirely on what service you used.  Is that something you've done with ZoneEdit?
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by:ampapa
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No, I'm talking about just leaving everything at GoDaddy both the primary and secondary and just adding the records needed?
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humeniuk earned 500 total points
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You can certainly use just GoDaddy, then you wouldn't need your own DNS server.
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by:ampapa
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I think that was the answer I needed.

Thanks for all the help.
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by:humeniuk
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I'm glad you have a functional solution, if not the one that was originally projected.  Good luck.
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by:scottelkin
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I took some screenshots of properly formatted Godaddy DNS.  I thought it may help out:

http://scottelkin.com/programming/how-to-properly-configure-godaddy-dns-settings/
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