More confused than ever re: HP 1012 on a Mac

Posted on 2004-08-30
Medium Priority
Last Modified: 2013-12-15
Hi, I'm totally baffled by an answer received to a prior question re: using an HP 1012 printer
on a Mac dual bootable G4 (OS9.22 is the system i boot into).  

Attempting to install the HP-supplied software off the installer disc which offers installers for both
Mac OS "Classic/9" or Mac OSX,  and running the "Classic" version of the installer.. My OS
crashed froze, repeatedly as if it could not be installed.  

I got a reply on this group that someone was amazed that   "these HPs" would work with a Mac... If that's true, why are they marketed as Mac compatible and delivered with a disc that includes a Mac
OS installer program. Granted, it wouldn't install successfully for some reason , but is HP knowingly sending out software that doesn't work on Mac OS 9 as advertised?  If so I certainly would expect a factory refund since the retailer return policy is a few days outside of the "window" of time to send it back and i shouldn't have to pay a restock fee anyway.  I just need some definitive reason why
this thing won't install to OS 9 even tho it's provided with an installer that implies, (being named
OS 9 Installer) that it IS functional on a Mac.  This is a 170.00 printer that i bought only because
i need a cost-efficient text printer for high volumes of documents.  The HP site makes no reference to installation problems in its troubleshooting section except for those dealing with Windows installs. It actually shows nothing about Mac installation at all.

I'd appreciate some clarification from anyone who knows definitively about this printer and Mac compatibility.  Thank You!
Question by:mikes425

Accepted Solution

thoffman earned 1000 total points
ID: 11939110
The LaserJet 1012 is a raster-based printer. Traditionally, raster-based printers have been Windows only. The earlier HP raster printers, such as the LaserJet 1000 and 1005 models, are Windows-only printers.

However, HP has apparently changed their stance on the Macintosh and released a Macintosh driver for the LaserJet 1012 series of printers. There is no reason the driver should not work on a Mac. However, since HP has never released a raster printer with Mac drivers before, it's understandable for most people to think "Windows only" when looking at this type of printer.

Expert Comment

ID: 11944182

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