Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

More confused than ever re: HP 1012 on a Mac

Posted on 2004-08-30
2
Medium Priority
?
275 Views
Last Modified: 2013-12-15
Hi, I'm totally baffled by an answer received to a prior question re: using an HP 1012 printer
on a Mac dual bootable G4 (OS9.22 is the system i boot into).  

Attempting to install the HP-supplied software off the installer disc which offers installers for both
Mac OS "Classic/9" or Mac OSX,  and running the "Classic" version of the installer.. My OS
crashed froze, repeatedly as if it could not be installed.  

I got a reply on this group that someone was amazed that   "these HPs" would work with a Mac... If that's true, why are they marketed as Mac compatible and delivered with a disc that includes a Mac
OS installer program. Granted, it wouldn't install successfully for some reason , but is HP knowingly sending out software that doesn't work on Mac OS 9 as advertised?  If so I certainly would expect a factory refund since the retailer return policy is a few days outside of the "window" of time to send it back and i shouldn't have to pay a restock fee anyway.  I just need some definitive reason why
this thing won't install to OS 9 even tho it's provided with an installer that implies, (being named
OS 9 Installer) that it IS functional on a Mac.  This is a 170.00 printer that i bought only because
i need a cost-efficient text printer for high volumes of documents.  The HP site makes no reference to installation problems in its troubleshooting section except for those dealing with Windows installs. It actually shows nothing about Mac installation at all.

I'd appreciate some clarification from anyone who knows definitively about this printer and Mac compatibility.  Thank You!
0
Comment
Question by:mikes425
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 8

Accepted Solution

by:
thoffman earned 1000 total points
ID: 11939110
The LaserJet 1012 is a raster-based printer. Traditionally, raster-based printers have been Windows only. The earlier HP raster printers, such as the LaserJet 1000 and 1005 models, are Windows-only printers.

However, HP has apparently changed their stance on the Macintosh and released a Macintosh driver for the LaserJet 1012 series of printers. There is no reason the driver should not work on a Mac. However, since HP has never released a raster printer with Mac drivers before, it's understandable for most people to think "Windows only" when looking at this type of printer.
0
 
LVL 6

Expert Comment

by:tapkep
ID: 11944182
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to solve seemingly unsolvable printer issues. Users sometimes run into printing issues where all the normal steps do not seem to work. Well the steps below can show users how to take one extra step beyond the normal steps needed to remove old…
This seems to be a very common error related to the Samsung printer driver. First, this is the error we're talking about: Log: System Type: Error Event: 7000 Agent Time: 3:37:24 am 22-Apr-09 Event Time: 6:07:24 pm 21-Apr-09 UTC Source: Se…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question