I have just purchased, much to my dismay a refurbished emachine. It has a athlon 64 3200+/200GHZ processor, running XP home
When I first turned it on I get a screen (blue) with a heading of Ambios New Setup Utility Ver 3.31a. This screen access to standard CMOS , BIOS Power Mgmt, PNP/PCI Config, Integrated Peripherals, Frequency/Voltage, Passords ETC, If you need more infor I will be more specific.
I hae called emachine tech support and they had me go through several things and nothing worked. If I press ESC, and then enter the machine goes on and loads but it acts weird. When I place the curser into a text box it just starts a string of dots.I can delete them and it will let me type.
Anyway here is the deal. Emachines tech support tells me that it is a bad battery. I have also read somewhere in my discussed that it could also be the motherboard. They say it requires a CR2032 Lithium battery and they cannot ship me a new one I have to sen in the computer for that. One of the drives is also not working and they are sending me a new one to install myself. That of course has not yet shipped. I am afraid I have 900 dollars of junk, that is suppose to be under 90 day warrenty.
By the way I purchased this from Tiger Direct and they say it is Emachines problem, and emachine says they sell and work on the refurbished machines. I am getting bounced around.
1. Battery or motherboard or what?
2. any suggestions about how to get someone to fix this.
3 Is there such a thing as a computer lemon law?