Solved

Windows 2000 Server-Random BSODing

Posted on 2004-08-31
20
123 Views
Last Modified: 2010-04-14
Should be quick and Easy for someone out there.  I have a server that's been blue-screening at randomw running Win2k SP 4.  it always seems to manage to do this when I'm not at the box so I've yet to see the stop screen so can't use that to diagnose the error, combined with the fact that I don't know much about reading dump files and I'm a bit stuck.

Is there anyone there who could read the dump file and tell me what's causing the problem?

I'll host it here:

http://www.biomed.drexel.edu/083104-01.dmp


Thanks
0
Comment
Question by:meros
  • 8
  • 7
  • 2
  • +1
20 Comments
 
LVL 9

Expert Comment

by:jdeclue
Comment Utility
Hi meros,

I would try to uninstall MSN Instant Messenger from the server, and then Reinstall or Install Internet Explorer 6.0.



Cheers!

J
0
 
LVL 9

Expert Comment

by:BigC666
Comment Utility
howdy,

have you disabled the auto restart, so that the machine will wait for manual reboot, that way you can see the error
0
 
LVL 1

Author Comment

by:meros
Comment Utility
jdeclue:

I'm pretty sure MSN Messenger isn't installed on here. I'll check IE 6.0 though.


BigC666:

I thought about that, but if I'm not in the office then it wouldnt reboot until I was there, and, this being the department WebServer, I can't risk that much downtime, unfortunately.

Thanks for te help so far guys.
0
 
LVL 9

Expert Comment

by:BigC666
Comment Utility
ok, then what's the event viewer say about errors, have you looked
0
 
LVL 1

Author Comment

by:meros
Comment Utility
Yeah.  It gives the wonderful 0x000000d1 error, which, if I understand correctly, could be from anything.  The full text is:

0x000000d1 (0x00000000, 0x00000002, 0x00000000 0xf662f912)
0
 
LVL 9

Expert Comment

by:BigC666
Comment Utility
ok,
try this, it's registery edit so you need to backup your registery first, and yes you understand correctly, however from the 0xf662f912 this seems to be the fix.

HKLM\System\CurrentControlSet\Services\PerfDisk - OpenTimout. the
current value in decimal is 5000 change the value to 35000

This will change the delay from 5 seconds to 35 seconds before data is
to be collected.


good luck
0
 
LVL 1

Author Comment

by:meros
Comment Utility
I gave it a try.  It'll be at least 24 hours before I can see if it does anything, though.

Thanks.
0
 
LVL 9

Expert Comment

by:BigC666
Comment Utility
ok, let us know
0
 
LVL 9

Expert Comment

by:jdeclue
Comment Utility
Forget the MSN and Explorer stuff, I have a Windows XP machine with a Windows 2000 dumpchk.exe and dll... I think it is screwed up.... I am going to get the WIndows XP cd and install the support tools. Maybe I won't respond with such a stupid answer next time ;)

J
0
Highfive Gives IT Their Time Back

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 1

Author Comment

by:meros
Comment Utility
Well...I just got another BSOD when I stepped away from my desk for a bit.  Still the same error though.

We're running ZoneAlarm Pro as a firewall.  I'm going to shut that down and turn on the Win2K's built in port blocking to see if that has any effect.
0
 
LVL 9

Expert Comment

by:BigC666
Comment Utility
ok, while your at it turn auto reboot off aswell, maby we can get a handle on the error
0
 
LVL 1

Author Comment

by:meros
Comment Utility
I'll do that first thing in the morning so that I can be in front of it should something happen.


Thanks again for bearing with me.
0
 
LVL 9

Expert Comment

by:BigC666
Comment Utility
ok, let us know
0
 
LVL 1

Author Comment

by:meros
Comment Utility
Sorry about the delay.  Things had me away from the server for a couple of days.  I'm turning off auto-reboot now, so hopefully we'll have a more detailed message, or rather, hopefully we wont because there will be no problems, or...well...either way we'll have SOMETHING.
0
 
LVL 9

Expert Comment

by:BigC666
Comment Utility
right, let us know
0
 
LVL 1

Author Comment

by:meros
Comment Utility
It finally happened while I was present to discover the error.

it's a IRQL_NOT_LESS_OR_EQUAL

Address F66E9912 base at F66E2000, Datestamp 3eaf8d29 - afd.sys
0
 
LVL 1

Author Comment

by:meros
Comment Utility
Got it fixed.  The problem was with Veritas' driver for our tape drive.

If anyone wants to shut this down please feel free.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
Comment Utility
PAQed, with points refunded (500)

Computer101
E-E Admin
0

Featured Post

How your wiki can always stay up-to-date

Quip doubles as a “living” wiki and a project management tool that evolves with your organization. As you finish projects in Quip, the work remains, easily accessible to all team members, new and old.
- Increase transparency
- Onboard new hires faster
- Access from mobile/offline

Join & Write a Comment

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Veeam Backup & Replication has added a new integration – Veeam Backup for Microsoft Office 365.  In this blog, we will discuss how you can benefit from Office 365 email backup with the Veeam’s new product and try to shed some light on the needs and …
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now