Solved

E6300 Windows NT SCSI PORT Error with Seagate STT3401A on NT4

Posted on 2004-08-31
7
2,831 Views
Last Modified: 2008-01-09
I'm running ARCSERV 6.6 on a NT4 DELL server with a Seagate STT3401A (IDE) tape backup. I get the following error in the arcserv log- E6300 Windows NT SCSI PORT Error.  I have deleted the job and recreated it, reinstalled the tape drive drivers- still getting the error message------ anyone have any thoughts!!!!!!!!!!!!!!!

THANKS!!!!
0
Comment
Question by:mdstough
  • 4
  • 3
7 Comments
 
LVL 22

Expert Comment

by:dovidmichel
ID: 11947825
OS tape drive drivers do nothing since ARCserve does not use drivers.

Check Event Viewer for messages from the controler.
Are the errors consistant?
When did they start?
What changes where made?
Was something else added to the same bus the tape drive is on?
If they happen soon after the backup starts put the Tape Engine in debug.
0
 

Author Comment

by:mdstough
ID: 11947907
Errors are consistant- arcserv trys to calulate time to backup- then fails with the error message.
not sure what changes where made-
there is a cdrom on the same bus as the tapdrive- (scsi server- they bought a cheap IDE tapeback drive)

How do I put the tape engine in debug ??

thnks
0
 
LVL 22

Accepted Solution

by:
dovidmichel earned 250 total points
ID: 11949124
Well I would try it again without the CD Rom attached.

ARCserve Server Admin, click on the cog&wrench icon, Tape Engine tab, message level - detail, output file only.

Since it errors out soon the log should not be too big. As soon as the error happens disable debug so the log will stop growing and it will be easier to find the error. It will be something like this
[ write (or some other command] xxxx
[request sense]xxxx
<write>xxxx
sense xxxx
exsensexxxx
error definition

copy in that whole part at least.
0
Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

 

Author Comment

by:mdstough
ID: 11959021
I can do a restore OK- but still haveing problems with backup-

where do I get the log from?
0
 

Author Comment

by:mdstough
ID: 11959052
I dont get anything about my tape drive in the event viewer
0
 
LVL 22

Expert Comment

by:dovidmichel
ID: 11959653
ARCserve\Log\tape.log
0
 

Author Comment

by:mdstough
ID: 11985286
I removed the IDE CD rom and reinstalled Archserve-  worked - thanks
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

Don't buy such-and-such disk drives, they are not reliable!    Boy, how many times have we read a post from a well-meaning person who had some bad experiences with a drive and now they exclaim the entire company's products can't be trusted.  First, …
We all have limited time to study long and complicated information about RAID theories, but you may be interested as to how RAID 5 works. We made it simple for you by providing the shortest and easiest explanation ever.   First we need to remind …
This tutorial will walk an individual through the process of installing the necessary services and then configuring a Windows Server 2012 system as an iSCSI target. To install the necessary roles, go to Server Manager, and select Add Roles and Featu…
This Micro Tutorial will teach you how to reformat your flash drive. Sometimes your flash drive may have issues carrying files so this will completely restore it to manufacturing settings. Make sure to backup all files before reformatting. This w…

743 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now