Problem adding a printer in UNIX.
Posted on 2004-08-31
We have configured a jet direct card on our network. It has been given a hostname in DNS. We can ping the card and it appears to be configured correctly. However, when we add the printer to UNIX it shows a status of "UNKOWN" and doesn't allow you to print to the printer.
1. We can ping the hostname oft he jet direct and it pings back fine. This tells me that the cabling and jet card are fine
and that it is configured correctly.
2. We have swapped the jet direct several time with the same problem.
3. We can ping the device directly from the UNIX box.
Any ideas on this problem???? Thansks for any help.