An administrator has denied permission to use Windows Messenger - how to allow?

Hello raymm =)

hey is Messenger service disbaled ??
goto Start>Run>services.msc
look for Messenger, right clik it chosoe Properteis, and select the Startup type as Enable
restart and now check for the problem ??

>> and select the Startup type as Enable

i mean set it to Automatic :)
reboot and check !

and if this fails, then Download these tow registries and run them,

http://messenger.jonathankay.com/do...senger_user.reg
http://messenger.jonathankay.com/do...lemessenger.reg

Restart and now check for the problem ??

Thank you SheharyaarSaahil.

Messanger is disabled.
I rtclk, chose Properties, nothing happens, I don't get the box that allows me to set Messanger to enabled or auto.
Now that I check, I can't get the box for any of the services.

So, then I try the registry links you provided, they produce a page cannot be found.
I try to DL the reg file, can't.

What to do?

hmmmmm ok i'll check it out,,,, meanwhile try this, goto Start>Run>msconfig>Services
and here u can see the Messenger listed, tick it and restart, now when u will see in services.msc, Messenegr shud be running, is it ??

meanwhile try this, goto Start>Run>msconfig>Services
and here u can see the Messenger listed, tick it and restart, now when u will see in services.msc, Messenegr shud be running, is it ??

I did goto Start>Run>msconfig>Services.  I found Messanger.  
Rtclk, all tasks, everything grey.
Rkclk, properties, no response.
Action menu, Start to Restart, all grey.
Action menu, All Tasks, all grey.
Other items in Start>Run>msconfig>Services, can restart, etc.
I must have the most screwed up install of WinXP Pro on earth.

wait a minute.... where are u looking now...
first i asked u to goto Start>Run>services.msc
where all was disabled !!

now im asking to goto Start>Run>msconfig>Services
here u will get many services with check boxes, and u have to tick Messenger
infact better u click on ENABLE ALL
restart and now check for the problem ??

This is due to a policy settting:

Open Registry Editor and navigate to:
HKEY_CURRENT_USER\Software\Policies\Microsoft\Messenger\Client

In the right-pane, double-click PreventRun to 0

Close Registry Editor and open HelpCenter

You should no longer see the error

Error "Administrator has denied permission to use Windows Messenger" while inviting someone to help you using Remote Assistance:
http://www.winxptutor.com/wmrestrict.htm

Reinstall. Would take less time! ;-)

Actually, I never used Remote Assistance, so I'll stay out of this!

Thanks for the ideas, here is where I am.
I have a new clean install of Win XP Pro.
From one client I have gotten an email and a Messanger request.
When I accept each of them, I got "Remote Assistance-Web Page Dialogue" box saying "Remote Assistance failed.  Please try again."
Any suggestions?

Re the other client, I will try the regedit suggestion above and report back.

The new clean install of Win XP Pro has solved the Messanger service problem on my computer.

I've read some other posts, I'm using the Win XP SP2 firewall.  Does that have to be disabled? Is there something less drastic than disabling?

The info below fixed the error "Administrator has denied permission to use Windows Messenger" on one client.  
http://www.winxptutor.com/wmrestrict.htm

I still have the "Remote Assistance failed.  Please try again." problem.
Hoping for help.

313492 - You may receive a "Remote Assistance failed" error message on a Windows XP-based Internet Connection Sharing client computer that uses the Internet Connection Firewall feature:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q313492

308210 - Remote Assistance May Not Connect to a Multiple-Homed Windows XP Computer with the Personal Firewall Feature Enabled:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308210

But I have SP2 installed.

sramesh2k:

Read the links, they all say get the latest SP, but I have SP2 installed.

Do you have a personal firewall installed, raymm ?

Using Win XP SP2 firewall.

This, from a MS Tech might help:

------
Go to the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Ole\

Look for an "EnableDCOM" value. It should be set to "Y". (If it is missing
or is set to "N", that would explain this problem.)
------

Found it, it is set to "Y".

Umm. Can't think of any, right now. As it's a clean isntall, it may not be a policy setting. Just in case, the Remote Assistance Policy settings are discussed here:

http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/intmgmt/20_xprem.mspx

http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/adminra.mspx#XSLTsection123121120120

Nope, won't be policy, I haven't set any, don't know how.

Thank you for your efforts though.

She:  yes, dl'd from that site, will advise.

ok :)

I couldn't get Remote Assistance working, I got Application Sharing working, that enabled me to do what I wanted.
Odd that I could get Application Sharing working but not Remote Assistance.

when u goto Start>Run>msconfig>Services
are all the services ticked here ??

and just for "Testing" have u tried using Remote Assistance with Firewall disabled yet ??