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Windows IM audio conversation not working

Posted on 2004-08-31
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Last Modified: 2010-03-18
I have Win XP Pro with connection coming into the house and going from cable modem to router to computers.  On one computer, I can use Windows IM for messaging but not for audio conversations.  I assume I have to set up my router to allow open ports, but I don't know how.  I have a Linksys BEFSR11 router.  

Thanks,

Connie
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Question by:blondy
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by:Tim Holman
ID: 11951391
This is addressed in the MSN help files:

http://messenger.msn.com/Help/#LQ10
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Author Comment

by:blondy
ID: 11951489
I am not using ICS, I have only a hardware router as my firewall, no software firewall.  Also, is MSN Messenger the same as Windows Messenger?

Thanks...
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LVL 23

Expert Comment

by:Tim Holman
ID: 11951777
Try here instead:

http://support.microsoft.com/default.aspx?scid=kb;en-us;324214

It looks like a firmware update for the Linksys will fix this.
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Tim Holman earned 250 total points
ID: 11951780
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by:blondy
ID: 11953619
Thank you!  It worked great!  
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