Solved

win2000 server print problem

Posted on 2004-08-31
7
177 Views
Last Modified: 2010-04-11
I have a small network.  Server is a PowerEdge Dell server running  Windows 2000 Server.   Two desktops , one running 2000 on running XP.   Lately when the users try to print from a webpage to the network printer the server reboots.  Any ideas on what would cause this?  Printing to the printer from a widows application works fine.
0
Comment
Question by:mmcmillen
7 Comments
 
LVL 6

Accepted Solution

by:
Eric earned 84 total points
Comment Utility
re-install the printer drivers on the server (win2000 and winxp).

reboot the server

see if there are still problems.  

the only thing that i can think of is that it's a corrupt printer driver issue
0
 
LVL 2

Assisted Solution

by:cyrax
cyrax earned 83 total points
Comment Utility
mmcmillen,

I would recommend by starting with the Dell support website. Download the diagnostic tool for your specific server model and run an extended test. This will find and report any problems with hardware. If problems are found, you will need to liaise with Dell support on a solution - as it will be hardware specific.

Next, install the latest Windows 2000 service pack 4. Create a backup when prompted so that you can roll-back if any other issues occur.

Good Luck.

-Cyrax-
0
 
LVL 4

Assisted Solution

by:HackLife
HackLife earned 83 total points
Comment Utility
Here are some info from Microsoft on your problem...

Printing Web Page Hangs Computer; Computer Hangs on Restart
http://support.microsoft.com/default.aspx?scid=kb;en-us;173012

Error Message When You Attempt to Print a Web Page: An Error Has Occurred in the Script on This Page
http://support.microsoft.com/default.aspx?scid=kb;en-us;303486

Invalid Page Fault in Ism.dll When Printing to HP DeskJet Printer
http://support.microsoft.com/default.aspx?scid=kb;en-us;248786

Cannot Print Web Pages
http://support.microsoft.com/default.aspx?scid=kb;en-us;298847

And definitely follow Cyrax's suggestion.

Best Regards,
Joseph Nguyen, MCSA
0
 
LVL 2

Author Comment

by:mmcmillen
Comment Utility
I actually bought a different printer since the one I had was dcoumented by HP of having the problem.     I'd like to split the points between all the responded .   I'm not sure how to do that .
0

Featured Post

Why You Should Analyze Threat Actor TTPs

After years of analyzing threat actor behavior, it’s become clear that at any given time there are specific tactics, techniques, and procedures (TTPs) that are particularly prevalent. By analyzing and understanding these TTPs, you can dramatically enhance your security program.

Join & Write a Comment

Suggested Solutions

If your business is like most, chances are you still need to maintain a fax infrastructure for your staff. It’s hard to believe that a communication technology that was thriving in the mid-80s could still be an essential part of your team’s modern I…
PRTG Network Monitor lets you monitor your bandwidth usage, so you know who is using up your bandwidth, and what they're using it for.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now