Problem with Terminal Services profiles
Posted on 2004-09-01
We have a Citrix farm that consists of 4 Windows 2000 servers in an Active Directory configuration. All of the users have a Terminal Services profile configured. All of the profiles are stored on the Domain controller. We have several people that when they try to login, they get the following message:
"Windows cannot copy profile \\domaincontroller\profiles\%username%\Recent\prf2E.tmp to location C:\Documents and Settings\%username%.001\recent\prf2E.tmp. Contact your Network Administrator."
When you click ok or just wait 30 seconds, you get the following message:
"Windows cannot load the profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off." Sometimes, it will then allow you to login and other times it will lock you out all together.
I have researched this problem until I am blue in the face and have yet to resolve it. The articles I have found suggest the profile is corrupted but this can't be as it is happening to several users. The articles tell you to delete the prf***.tmp file but you can't as it is locked and the only way to unlock it is to reboot the server. You can't rename the profile because again, the .tmp file is locked.
I understand that the problem may be due to people disconnecting their session improperly instead of logging off but there has to be a solution to this.