Go Premium for a chance to win a PS4. Enter to Win


Help Installing Maxtor 250 gb drive.

Posted on 2004-09-01
Medium Priority
Last Modified: 2010-04-03
Hi everyone, yesterday I decided to upgrade my existing hard drive on my cpu. The original one began making a noise so I got scared and decided to upgrade. My current system is a Dell Dimension 2350 w/ 2.2 ghz p4 and 512 ram running Windows XP. I decided to buy the drive at the following link - http://www.bestbuy.com/site/olspage...01&type=product 

I installed the drive fine, went through all the procedures and had my cpu up and running, therefore I know that the cpu does indeed accept the drive and the installation was originally done properly. The problem was that, as you know, you need Windows XP SP1 or higher to access the rest of the partition (using the easy installation for Maxtor it partitioned the drive to 127 gb). I installed the OS w/ SP 1 and installed the registry patch that Maxtor supplies to allow the cpu to access the rest of the partition on the drive which worked fine. The problem was that, while I got a message stating that the registry patch was successfully applied and I could now access the rest of the drive, I didn't know how to partition the rest of it so that it can actually be used. This is where the problem occurred. I opened up the MaxBlast software and I wasn't sure where to go. I booted up w/ the Maxblast disk in order to attempt to reclaim the rest of the hard drive and I did something in one of the settings that, from what I understand, tells the system bios that the drive is actually smaller than it is, or something to that effect. I didn't know this at the time and accidentally went ahead and did this thinking that by changing the number it will increase the drive size to the 250 gb max. When I restarted my CPU I received a disk read error and it would not load up the OS. I went back to try and switch it back but it didn't work and now I'm stuck. I tried reformatting the hard drive but when I go to the Windows XP installation it only showed a 32 gb partition. I attempted to reformat again and this time it showed up as a 28 gb partition even though both times it was supposed to be a 127 gb partition. I attempted to install Windows XP on the remaining partition but the setup software indicates that the drive is improperly formatted and must be reformatted to install XP. After attempting the format the setup is supposed to continue installing but instead brings me back to the installation and formatting part that I previously had done, instead of continuing on with the installation. When I try running the computer without any cd's in the drive I get an error saying that something is missing (I can't recall what it was but I believe it started with an n). I ran a diagnostic problem to see if there are any problems with the hard drive and the scan indicated that the drive is working fine and there are no problems so I believe that it's a problem that I've created. The only idea that I have at this point is to reinstall the system bios which I can obtain from Dell.com. I am currently wiping out the drive completely in the diagnostic utility (the Maxblast software is turning all binary code on the hard drive to 0's) and I'm hoping that will allow me to start over and perform the installation properly. Does anyone have any ideas as to what the problem may be? My fear is that the hard drive is now lost and I will have to return it to get it fixed? I'm not sure exactly what the problem is. Hopefully this detailed explanation will allow the moderators to assist me in solving the problem. If not, when I get home I will have to call Maxtor tech support. Thanks for any help. Manny.

I forgot to mention that after I began receiving the disk error message I tried to do an advanced install of the entire 250gb but that didn't work either. The installation disk that I have for Windows XP contains SP 1 so I figured that it would not cause a problem but that didn't work either. The error message I am currently getting can be found at

http://maxtor.custhelp.com/cgi-bin/...oX25sJnBfcHJvZF 9sdmwxPTMzJnBfcHJvZF9sdmwyPSZwX2NhdF9sdmwxPSZwX2NhdF9sdmwyPSZwX3BhZ2U9NQ**&p_li=

if you click the link on the page you will see the error that I am getting when trying to boot up without a cd. The problemm is that after I get that little blue screen that it shows, it goes straight to the NTLDR error and I can't do anything
Question by:DonGallego28
LVL 11

Accepted Solution

infotrader earned 1000 total points
ID: 11956085
LVL 69

Assisted Solution

Callandor earned 1000 total points
ID: 11957969
You probably altered the partition table and made it look smaller than it actually is.  After you clear the disk, it should be ok.  The MaxBlast software should work at this point.

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
Compliance and data security require steps be taken to prevent unauthorized users from copying data.  Here's one method to prevent data theft via USB drives (and writable optical media).
This video teaches viewers how to encrypt an external drive that requires a password to read and edit the drive. All tasks are done in Disk Utility. Plug in the external drive you wish to encrypt: Make sure all previous data on the drive has been …
Despite its rising prevalence in the business world, "the cloud" is still misunderstood. Some companies still believe common misconceptions about lack of security in cloud solutions and many misuses of cloud storage options still occur every day. …
Suggested Courses

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question