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txarli33Flag for United Kingdom of Great Britain and Northern Ireland

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Can't run software for UPS

We have 3 UPS (on a rack) compaq 1500va
The software that came with it is old and won't install on win2000 server
I've tried to download from HP the latest software but it looks that they don't build it anymore and they don't care.
We really need to enable some software to manage the UPS

Any ideas 'round it ?


Any help would b greatly appreciated
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cyrnel

What type of monitoring interface does the UPS provide? Win2K server already recognizes a few basic variations of UPS monitoring. Go to Control Panel->Power Options->UPS then click the Select button under Details. You'll have APC & tripp-lite & should be able to define a custom serial connection.

Dave
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ASKER

ok, i've tried to set up a custom interface config on the serial port but is asking for the UPS signal polarity which  i don't know and can't find any info about it.
i've also been with HP for nearly an hour, from dept to dept just to find out that they don't really know either, is like they don't want to know about this device
What's the UPS model number? I'm betting we can find a definition.

On another track, there's a fairly good chance the unit was made by APC or similar for Compaq. Can you dump all the label info here?
sorry to take so long
i'm afraid there is not much info about it , all i got is this:
Compaq 1500va
the model number is : 295241-002

hope this helps
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cyrnel

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